Associate HR Officer at United Nations High Commissioner for Refugees (UNHCR)

Associate Human Resources Officer Organizational Setting and Work Relationships The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture. The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential. The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff. The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region

Desired Candidate Profile

• Proven experience with AWF management, including planning, budgeting and policy implementation
• Discreet personality to handle confidential matters with tact, diplomacy and respect for confidentiality
• Experience of effective communication and supporting senior management, ideally at HQ and global level
• Demonstrated planning and organizational skills and ability to work well under pressure on multiple tasks simultaneously, establish priorities, and deliver quality output in a most time-efficient manner
• Understanding of the complexities of working with an international organization with multiple geographical operational sites
• Proven teamwork skills to work with and guide PSP Admin/HR staff at the respective regions
• Strong client orientation skills complemented with diplomatic approach to complex issues

The suitable candidate should have in-depth understanding of HR Rules and Regulations, Policies and Procedures, with proven and extensive experience managing affiliate workforce, given the portfolio of over 300 UNOPS workforce in PSP. Experience setting up UNOPS F2F programmes is a clear asset to this position. The incumbent will be expected to administer all HR matters in PSP, and – by 2023 – supervise a team of four (1xG7, 1xG6, 1xG5 and an intern), as well as advise and guide PSP managers on a wide range of HR related issues. The incumbent will play a pivotal role in PSP staff planning, being the primary responsible person for the full OPS workforce planning process. The incumbent will also play a pivotal role in providing support to the RAP process and the ABOD allocation for workforce in global PSP. This entails a desired familiarity with the PSP planning process, KPIs and other tracking systems (CUBE/HR App) and mechanism

The incumbent is expected to cultivate and nurture good working relationships with counterparts at DHR to ensure successful performance of HR work in PSP.

In addition, the ideal candidate should have:

• Proven experience with AWF management, including planning, budgeting and policy implementation
• Discreet personality to handle confidential matters with tact, diplomacy and respect for confidentiality
• Experience of effective communication and supporting senior management, ideally at HQ and global level
• Demonstrated planning and organizational skills and ability to work well under pressure on multiple tasks simultaneously, establish priorities, and deliver quality output in a most time-efficient manner
• Understanding of the complexities of working with an international organization with multiple geographical operational sites
• Proven teamwork skills to work with and guide PSP Admin/HR staff at the respective regions
• Strong client orientation skills complemented with diplomatic approach to complex issues

Additional Qualifications

Education

• BA: Business Administration (Required), BA: Human Resource Development (Required), BA: Human Resources Management (Required), BA: Personnel Administration (Required)

Years of Experience / Degree Level For P2/NOB

• 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree