Bouquet Supervisor at Brites Management

Duties & Responsibilities

• The Banquet Supervisor will oversee all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.
• Responsible for training and coaching of the banquet staff.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guests satisfaction
• Coordinates with other departments to arrange for the delivery of requested services
• Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
• Ensures all functions are set and staff is prepared and organized before required time of events
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
• Ensures proper setting of buffet tables and other food service tables
• Arranges for and ensures proper sequence of service for each event
• Supervises clearing and post function cleanup and garbage removal
• Maintains clean and orderly back areas, pre-function areas and storage areas
• Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
• Supervises the handling, storage, and security of all catering service equipment and decor
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed

Qualifications

• Degree/ Diploma in Hotel Management/ Hospitality/ Events Management/ Bounqueting or Related Field
• 5 years’ experience in a busy hotel/Restaurant as a Bounquet Supervisor
• Team management, leadership & team player
• Effective management: delivering profits to the hotel
• Adaptability: coping with the diversity of customers and their needs
• Thorough and initiative
• Great Communication Skills
• Prompt Decision Making