Business Development Manager at Fanisi HR Solutions

Duties and Responsibilities

• Source and close new business deals, develop and negotiate contracts
• Identify, explore and pursue new business opportunities in the general trade and modern trade
• Grow business and increase product market share in Kenya and beyond
• Attend conferences and industry events to network for business opportunities and partnerships
• Responsible for cost management and efficiency
• Examine business risks and advise the company accordingly
• Identify market and stakeholder needs
• Develop goals for the retail sales team and ensure they are met
• Prepare business proposals and make client presentations
• Conduct research to identify new markets and customer needs in the retail market
• Manage the sales cycle from order taking to the collection of payments
• Attract new customers, build and manage great customer relationships
• Ensure customer queries and complaints are resolved
• Spearhead customer-centred service delivery
• Supervise, manage, train, coach and mentor sales teams
• Conduct performance appraisals for the team on a monthly basis
• Ensure individual and sales team sales targets are met
• Any other duty that may be assigned from time to time

Required Specifications

• Minimum of a diploma in marketing or sales and marketing
• Experience working with SMEs in the manufacturing industry and in a similar position
• At least 5 years’ experience with 2 years in a team leader position
• Experience managing a diverse team of salespersons and stakeholders
• Successful track record in B2C sales and negotiation and experience in online sales techniques
• A strong customer-oriented focus
• A strong, resilient, mature and accountable individual
• Excellent verbal and written communication skills