Business Engagement and Project Manager NOA at World Food Programme (WFP)

About the job

KEY ACCOUNTABILITIES (not all-inclusive)

Business Engagement:

• Technology Portfolios:
• Develop and keep updated the corporate repository of technology use at country office and regional level using the portfolio health check template, determining how effective/fit for purpose application use is.
• Schedule for review applications where relevant and follow remediation efforts.
• Develop a solid understanding of WFP’s solution landscape to be able to guide teams on appropriate corporate tools to use.

Field software development:

• Act as focal point for field software development requests, shaping requests for teams to take to the Demand Assessment Board for scheduling.
• Follow the technology development taking place outside of the TEC division across the region to ensure all is registered and abiding by the framework for software development, support and maintenance.

Project Management:

• Support the roll out of corporate tools, including DocuSign and the Global Service Management Tool.
• Be the first point of contact to advise and configure simple workflows in said tools.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Support Product Owners in managing customer expectations for project deliverables.
• Interact with various clients and various stakeholders to determine their problem statement through requirement gathering, conducting analysis of the requirement and coming up with the system specification document.
• Successfully manage the relationship with the client and all stakeholders.
• Other duties as required.

KEY DELIVERABLES

• Technology Portfolios are up to date and approved with each country office for all Nairobi Regional Bureau countries.
• High risk applications with beneficiary information which are owned locally are scheduled for review and remediation. Needs are discussed and approved with local product owners.
• Participate in Country Director level meetings to present portfolio healthcheck findings.
• Incoming field software development requests are reviewed and scheduled in a timely manner.
• Effectively facilitated inputs for and follow ups from Demand Assessment Board where needed on behalf of Country Offices.
• Glass is updated with relevant information across Country Office portfolios.
• Heads of IT clear on automation plans and upcoming releases.
• Field needs effectively fed into global product plans.
• Seen as a collaborative team member.

Contract Duration: 12 Months