Business Intelligence Analyst at Absa Bank Limited

Job Summary

• To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.

Job Description
Business Intelligence Analyst
Job Summary

• The role holder is responsible for making use of tools to analyse data and report on business operations. The holder will be required to engage with business teams regularly to identify and document requirements on opportunities for automation through better use of data and analytics. The role holder will also be required to use low code analytics tools to create quick solutions centred around organisational data and deliver self-service solutions for business users.

Key Accountabilities

• Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes.
• Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.
• Prepare project plans to support analytics and automation projects.
• Manage business intelligence projects using agile to deliver value to stakeholders.
• Create, maintain, and use low code data tools to respond to business ad-hoc data requests.
• Assess, respond, and log cases assigned to them by the data Helpdesk from time to time.
• Design and refine reports and dashboards to solve business use cases using bank approved low code solutions.
• Develop data collection tools using PowerApps, Sharepoint and other development platforms standardise ingestion of data in support of data led business solution.
• Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.
• Develop and maintain documentation/manuals on reports, dashboards, and portals.
• Carry out regular user training to enable users extract insights from data solutions.
• Train business power users on basic data visualisation and data literacy skills for no code solutions.
• Develop training solutions for end users and junior analysts on use of BI tools and solutions.
• Undertake research and development and actively challenge status quo with ideas to improve operations and existing solutions deployed by colleagues.
• Identify and escalate data quality issues to the governance team for action.

Preferred Qualification

• Bachelor’s degree in IT, technology, data science, business analytics or math focused fields is preferred (or equivalent on-the-job experience and personal analytics projects).

Preferred Experience

• Minimum 1-3 years technical experience
• Experience in working within a complex organisation with multiple stakeholders.

Knowledge & Skills

• Strong analytical and diagnostic skills with focus on financial sector
• Strong presentation and communication skills
• Great interpersonal skills and ability to work remotely.
• Strong experience in working within a large complex organisation with multiple stakeholders.
• Knowledge of technology project management tools such as JIRA, Planner, Azure DevOps
• Application Deadline – 23rd May 2024***

Education

• Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)