Value Management Office (VMO) Analyst at NCBA Group

JOB PURPOSE STATEMENT

The Value Management Office (VMO) Analyst role is pivotal in supporting the strategic objectives of our organization by driving value realization initiatives and optimizing investment decisions. The VMO Analyst will be responsible for conducting in-depth analysis of project portfolios, assessing their alignment with business objectives and identifying opportunities to maximize return on investment (ROI).

By leveraging their analytical skills and expertise in financial modelling, the VMO Analyst will provide valuable insights and recommendations to senior leadership, enabling informed decision- making and strategic prioritization of initiatives.

You’ll love this job if you are excited about building a world-class digital products and services, partnering with key stakeholders across the enterprise to prioritize digital product delivery ensuring that they align and add value to the business objectives. You’ll fit in if you are excited about reducing customer pain points and sharing strong thought leadership, best practices and innovative thinking with your peers.

KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)

Portfolio Analysis (15%)

• Conduct analysis of project portfolios to evaluate their alignment with strategic objectives, business goals and value propositions.
• Assess the financial, operational, and strategic impact of individual projects and initiatives within the portfolio.
• Evaluate the effectiveness and efficiency of projects and initiatives in delivering expected value and benefits to the organization
• Identify gaps between planned and realized value and recommend corrective actions to enhance value realization.

Performance Measurement and Reporting (35%)

• Establish key performance indicators (KPIs) and metrics to measure the performance and success of value realization initiatives.
• Prepare and present regular performance reports and dashboards to senior leadership and stakeholders, highlighting progress, achievements and areas of improvement.
• Assist in the development of strategic plans roadmaps, and investment portfolios aligned with organizational objectives and priorities.
• Support decision-making processes by providing data-driven insights and recommendations on project selection, prioritization and resource allocation.
• Collaborate with stakeholders across the organization, including business units, project teams, and senior leadership to gather requirements, solicit feedback and communicate value realization insights
• Facilitate workshops, meetings and presentations to share findings, solicit input and drive consensus on value management strategies.
• Identify opportunities for process improvement and optimization in value management practices, methodologies and tools.
• Drive initiatives to enhance the efficiency, effectiveness and maturity of the Value management office (VMO) function.
• Assess and mitigate risks associated with value realization initiatives including financial, operational and strategic risks
• Develop risk management strategies and contingency plans to address potential threats to project success and value delivery.
• Maintain a repository of best practices, lessons learned, and case studies related to value management and investment analysis
• Share knowledge management and expertise with colleagues and stakeholders to build organizational capability and foster a culture of value-driven decision making.

Customer (30%)

• Collaborate with stakeholders to understand customer needs, preferences and value drivers.
• Assess how projects and initiatives contribute to enhancing customer value and satisfaction.
• Analyze customer feedback, surveys, and sentiments analysis data to identify areas for improvement and opportunities to enhance value delivery.
• Incorporate customer insights into value management strategies and decision-making processes
• Develop and track customer-centric metrics and KPIs to measure the impact of value realization initiatives on customer satisfaction, loyalty, and retention

People (20%)

• Collaborate with cross-functional teams, including RTEs, Product Managers, Product Owners, Scrum masters, business analysts and other stakeholders to gather data, conduct analysis and facilitate value realization initiatives
• Provide support and guidance to team members on value management methodologies, tools, and best practices.
• Coordinate activities and ensure alignment of efforts across teams to maximize value delivery and minimize duplication of work.
• Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement.

JOB SPECIFICATIONS

Academic:

• At least an undergraduate degree Business Administration, Finance, Information Technology, or related quantitative subject area; or equivalent experience.
• Agile Project Management, Leading SAFe and PMP or Prince2 Practitioner certifications will be an added advantage.

Desired work experience:

• At least 5 years’ work experience, 3 of which should have been in a business Analyst or project management capacity in a similar sized organization.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience working at both early stage startups as well as larger companies, to demonstrate adaptability to different environments and the ability to thrive in both
• A strong understanding of Agile frameworks, including SAFe, Scrum and Kanban.