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Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare - a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the ...
Roche in Nairobi, Kenya is seeking a Call Centre Specialist for Diagnostics. The role will entail allocating resources to facilitate installations, deinstallations, emergency repairs and preventative maintenance and to maintain the call centre system to ensure uninterrupted service provision.
Key Responsibilities:
Resource Planning & Dispatching
Customer Service Management
Call Centre System Management
You, as an ideal candidate, will have the following skills, experience and education:
Job Level:
Individual contributor
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