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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Reporting to the Chapter Lead, Commercial Management, Financial Services (Senior Manager, M-PESA Performance, Strategy & Analytics), the Commercial Manager be responsible for generating and aggregating data and market led Insights for performance and planning of Financial Services solutions, customer growth, usage of MPESA and customer experience to realize company strategy and mission objectives.
Responsibilities
Core competencies, knowledge and experience:
Customer Obsession
Purpose
Innovation
Collaboration
Key performance indicators
Qualifications
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