Coordinator, Survivor Services at International Justice Mission (IJM)

Responsibilities:

• Participate in development of networks of care with other stakeholders that empower clients towards restoration;
• Participate in advocacy forums for communities around community justice centers to increase social demand for survivors to file complaints and follow up on their cases through completion;
• Participate in the development & implementation of survivor-related policies and strategies to ensure the achievement of survivor-related outcomes and sub-outcomes while observing best practices;
• Ensure internal information management with relevant departments within the confines of shared confidentiality to ensure the success of the multidisciplinary approach to service delivery for the survivors.;
• Participate in planning and delivery of trauma-informed care and related training for partners and stakeholders to ensure survivor sensitivity within the criminal justice system;
• Complete needs assessments and accomplish aftercare successful outcome forms for all IJM clients in the caseload while strictly observing the aftercare security policy;
• Do a risk assessment of every aftercare client with the view of establishing the risk level and the best social work intervention;
• Develop treatment plans that clearly articulate how the client's needs will be met including the reintegration plan;
• Participate in restoration of clients once the treatment plan has been completed; Consistently document services provided to clients in the case management system; Participate in Case Determination Panels;
• Ensure proper documentation of survivor-related activities and services in relevant data forums;
• Participate in the planning and coordination of Survivor-focused events and activities; Ensure proper coordination of survivors, counselors, and staff in the provision of timely and quality counseling services.
• Participate in IJM programs of professionalism and spiritual formation;
• Any other duty assigned by the Senior Manager Survivor Services and Kenya Field Office Country Director.

Requirements:

• Degree in Social Work/Counseling Psychology or equivalent. A Master's degree in Social Work or a related field is an added advantage;
• At least three (3) years of professional experience practicing as a social worker in a reputable
• organization and/or providing counseling or psychotherapy to victims of trauma;
• Proven experience in successful networking with service providers including resource mapping;
• Valid Certificate of Good Conduct;
• Excellent report writing skills.
• Well-versed in trauma-focused models, principles, and processes;
• Strong ethical and professional adherence to social work code of ethics;
• Advocacy and social justice skills;
• Clear, concise, and effective written and oral communication skills in English and Kiswahili; and
• Excellent advocacy skills.

Critical Qualities:

• Respect and value for diverse cultural backgrounds and practices;
• Excellent listening skills;
• High emotional intelligence;
• Effective team player;
• Able to work effectively in a multi-disciplinary and multi-cultural environment; Result-oriented and self-motivated;
• Critical thinking and problem-solving skills, partner engagement, and management skills; Strong passion for survivor well-being and a passion for IJM's goals;
• Advocacy and social justice orientation; and
• Exceptionally high levels of honesty and integrity.