Credit Analyst at Shining Hope For Communities

Responsibilities

• Receiving, Registering, Processing and appraising of loan applications from members.
• Ensure accuracy and completeness of loan application forms received from members
• Authenticate documentation presented for all credit applications and ensure they comply with the credit policy
• Assess customer loan applications and make recommendations.
• Provide member support during loan applications.
• Support members and other stakeholders on general inquiries on loans.
• Offer members with alternative solution if they cannot qualify for the applied loan category or levels.
• Handle member complaints and take appropriate action to resolve them.
• Ensure all applicants are advised on the fate of members applications promptly
• Advise Credit Officer on demand for loans.
• Build and maintain professional relationships with the contact person in the member organizations.
• Preparing and submitting remittance advices to members and payroll officers upon disbursement of members’ loans and advising them on deductions to be cleared.
• Keeping the time frame for the appraisals of loans
• Advise members on use of securities (Collateralization of high risk accounts)
• Engage in clearance for members exiting the Sacco
• Ensure check-off adjustments (for check-off loans) are done accurately and promptly, and ensuring monthly reconciliations of the employer accounts.
• Generate CRB reports for loan applications, review and advise applicants as appropriate.
• Guarantor substitution and management
• Implement Aggressively strategies to collect loan repayments from customers and groups
• Monitor and follow-up collections for loans in default
• Maintain the PAR at the approved limits at the Sacco
• Enhance customer relations and provide excellent customer experiences in Credit operations
• Any other duty assigned by the management from time to time.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Essential skills and Key Attributes

• Familiar with Sacco laws and regulations
• A person of integrity, team player with effective communication skills
• Sound judgement and decision-making ability on lending across all sectors
• Excellent in analytical, interpersonal and team management skills
• Experience in working with targets and tight deadlines with minimal supervision

Qualifications

• A Diploma in Accounting/Finance/Co-operatives Management or a Business-Related Degree from a recognized university
• CPA IV or Credit Management Certification
• A minimum of 3 years’ experience in a busy financial institution