Customer Care Intern at Shirika Sacco Society Limited

Minimum Qualification

• A minimum of a diploma in Business Related Field with preference to Public Relations/Communication/Marketing and must have graduated within the last three years from the date of the advertisement.
• Must be available full time for the twelve months' duration of the program.
• Ability to multi-task
• Ability to meet tight deadlines
• Preferred applicants to be below 30 years in age

Duties and Responsibilities

• Handling walk in customers.
• Telephone management: Handling incoming and outgoing calls and sorting the customer enquiries to completion.
• Email Management and feedback management within the service charter
• Member education on products and service
• Any other duty as delegated from time to time.