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LifeBank is a medical distribution company that uses data, technology and smart logistics to improve the discoverability, affordability, safety and delivery of essential medical products like blood and medical oxygen to hospitals and healthcare facilities.
Role Description
This is a full-time on-site role for a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing an exceptional customer experience daily.
Requirements
The Customer Service Agent is the initial point of contact for LifeBank customers. This role involves managing incoming and outgoing calls, responding to customer inquiries, onboarding and managing vendors and delivering suitable solutions within the designated time frames.
RESPONSIBILITIES
REQUIREMENTS
To apply send your CVs to team@lifebank.ng
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