Ecosystems & Value Chain Supervisors at Equity Bank Kenya

Key Responsibilities

• Ensuring all the onboarded retailers can always transact seamlessly
•  Ensuring all the onboarded retailers borrow and repay within the stipulated loan tenure period
• Relationship management with the Anchors, sub anchors and retailer teams for enhanced business partnership
• Appraising the retailers and advising the branch on limits activation as well as on-boarding status
• Regular visits to Anchors, Sub Anchors and retailers and ensuring that all their issues are resolved within SLA time
• Being the liaison person between the business & IT/the technical teams for all Ecosystem technical requirements
• Liaison with the Payments Dept Business analysis team for harmonized Ecosystems reports covering retailer financing and the Payment Rails utilization
• Facilitating and conducting trainings on Dealer/Retailer Financing

Qualifications

• At least an O-Level pass of C+
• Degree certificate in a business-related field.
• Holders of a marketing related professional qualification will have an added advantage.
• Performance appraisal rating of 3.5 and above (for internal staff recruitment)
• Must have at least 3 years’ experience at Equity Bank (for internal staff recruitment)
• Experience in Card business will be an added advantage
• Effective writing and presentation skills in English;
• Good working knowledge of Microsoft Office