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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Description
Reporting to the Enterprise Integration & BPM Support Lead, the position holder will be responsible for support, administration, service provisioning and availability of Enterprise Integration services, related automated business processes and order management framework.
This includes L2/L3 support and ensuring operational efficiency for all the services under the domain in accordance with ITIL, ISO and other agreed measures of excellence.
Responsibilities
Leadership
Support
Qualifications
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