Demand Management Lead at Equity Bank Kenya

Overall Purpose / Function

Serve as a key conduit and gatekeeper for Project / Program onboarding, to ensure that the projects committed (and resources allocated) are needle-moving and strategy-aligned. The incumbent will work with Business Unit Leader, Program and Portfolio Manager, and applicable Governance bodies (e.g. BPC) to ensure that the Project / Program demand pipeline is relevant, appropriate and entirely aligned to the Group’s Strategy. He / she will subsequently facilitate a joint effort to ensure that projects are suitably prioritized, and that resources are duly allocated.

Qualifications
 
Key Accountabilities

• Work with the EPMO Director and Governance teams, in alignment with BPC, to develop a suitable Framework and Methodology for prioritizing projects to achieve strategic and architectural alignment, as well as execution materiality.
• Play an active role in the Group’s Strategy formulation, evaluation and budgeting exercises, and use its output to facilitate prioritization of the demand pipeline.
• Permanently man the requests gateway to facilitate acceptance, review and progression of all requests for change, ensuring that each is properly and appropriately handled. Ensure that all passed requests are suitably documented and captured in the Group’s Project Repository / PPM Tool.
• Work with BPC, the Benefits Accountant, Business Analysts and the Governance teams to ensure that material requests have suitably documented approved Business Cases.
• Periodically review the Portfolio mix to report on and assure Management of the nature of project investments (e.g. Growth, Transformation, Stability etc).
• Frequently engage and align Directors at appropriate and opportune times to ensurecontinued buy-in and strategic alignment.
• Advise Management on the demand pipeline and investment mix.
• Align with relevant Change Delivery and Governance leaders and ensure effective change management (e.g., communication, engagement, training etc)

Person Profile / Specification

• Experienced people leader and communicator with a proven track-record of cross-domain strategy and value delivery
• Extensive Portfolio and demand and requirements modelling experience, with a minimum of 5 years experience within the domain
• Solid appreciation of Business Models and Customer Value Propositions
• Strong analytical and problem management skills
• Experience of handling Program demand in excess of $3m
• Prior experience within the Financial Services, Telecoms, Big Tech, FinTech or FMCG
• Minimum of a first degree in related science or numerate subjects and/or a globally-recognised change delivery management certification (e.g., PMP, PrInCE2, Agile etc)