Estate Maintenance Officer at Unity Homes

Key Responsibilities

• Manage the handover process with clients and follow up on any issues raised by the client during handover.
• Periodically follow up with the client after handover and address any concerns that may arise.
• Run the maintenance hotline.
• Conduct the final sign off warranty period at 1 year after handing over to clients.
• Plan, budget, schedule, and oversee all repairs and ensure they are conducted as per the stipulated quality and safety standards.
• Create method statements and JSAs for repair activities being carried out within the estate.
• Record all repairs and offer suggestions on necessary improvements for future projects.
• Create a long-term maintenance plan for the projects’ common spaces, infrastructure, driveways, and landscaping.
• Organise and supervise the maintenance activities as per the maintenance plan and schedule.
• Other assignments as required.

Qualifications

• Minimum 3 years of experience in estate management and exposure to construction activities.
• Diploma in any construction – related course or property management.
• Excellent client relationship management.
• Continuous improvement attitude.
• To act with integrity and honesty at all times.
• Ability to maintain good relationships.
• Excellent organisational and planning skills.
• Ability to meet tight deadlines and schedules while maintaining safety and profitability.
• Excellent verbal and written communication skills.
• Ability to work with minimum supervision.