Field Service Sales Technician at Corporate Staffing

Key Responsibilities:

• Must proficiently communicate with customers, verbally and via email daily
• Candidate must be able to liaise with customers in a professional and courteous manner.
• Calling on existing and new customers and maintaining relationships and growing the business with these customers
• Identifying new prospects and cold-calling potential customers.
• Setting and chasing ambitious sales targets and generating new pump sales.
• Grow field service. This will include procuring active service contracts.
• Tracking previous services completed and getting customers to service again with us.
• Generate service repair sales for the Busch workshops.
• Generate new pump sales: spares, pumps, and systems
• On-site problem-solving.
• Install and repair vacuum pumps and systems on-site.
• Develop and implement strategies with the sales team.
• Complete the required reports on time (weekly and monthly).
• Develop relationships with the key role players– i.e. Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
• Give accurate and constant feedback to management
• May be required to travel in Africa and must have a passport and active Driving Licence.

Education and Skills

• Diploma or a degree in Electro-Mechanical Trades or Electrical Engineering.
• A minimum of 3 years’ experience in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment selling to industrial markets: E.g., Food, plastics, woodwork, medical, automotive, packaging, wastewater.
• Must have a passport and active Driving Licence.
• First Language English and Kiswahili are preferable as many of our customers prefer to communicate in these two languages.
• Good technical skills and hands-on.
• Good communication skills, verbal and written
• Professional, Team Player, Deadline driven and accepts change.
• Can multitask successfully, Energetic and Motivated.
• Good reporting and writing skills
• Innovative and Can work under pressure.
• Confident and have reasoning skills.
• Self-starter, proactive individual.
• Results-orientated and sales focused.
• Independent and able to stay focused on objectives and targets without intervention.