Finance Operations Lead at Sama

About the Job:

You will work within the Global Service Delivery team as part of our Analytics and Finance team. 
As a Financial Operations (revenue operations) Lead, you will be responsible for the accuracy and timeliness of customer invoices as well as forecasting customer monthly recurring revenue. You will directly work with Project managers and Directors to ensure operational changes are reflected in the Forecasted revenue. You will also work with the global team to ensure customer billing and invoicing are closed on time and accurately.  Working with the global Finance team and Analytics team you will provide analysis of revenue forecasts and past trends.  You will own the Master Forecast across Sales, Finance, Service delivery. This role reports directly to the Director level. 

Key Responsibilities: 

• Updating master dashboard root files with actual and forecasted customer revenue data
• Coordinating with project managers for near-term updates to customer revenue based on operational changes (Headcount, billing days, extra work, etc..)
• Ensure invoice trackers, revenue forecast sheets, and reports are accurate.  The “gate keeper” of the single source of truth. 
• Calculate and process billable revenue accurately and coordinate with global finance for timing invoicing.
• Developing reports and analyses using BI tools, or dashboards to analyze financial data and create financial models for decision support
• Perform financial forecasting, reporting, and operational metrics tracking, analyse and report on variances between projected revenue vs actual. 
• Preparing insightful reporting and analysis to support management decision making, and identify significant trends/issues, e.g. monitor performance against forecast and actual and highlighting commercial risk.
• Analysis of sales/margins – volume, price, mix vs. forecast – identifying issues, recommending actions, measuring outcomes.
• Driving margin enhancement initiatives, structuring deals to drive optimal ROI.
• Driving the monthly business performance management process with senior management, ensuring accurate and timely delivery of information.
• Measuring and reporting monthly KPIs to senior management.
• Leading and improving the budgeting and forecasting processes including agreeing, reviewing, challenging commercial targets with project leads.
• Providing assistance with modeling and scenario testing for new business opportunities.
• Lead weekly Global Service Delivery (GSD) stakeholder forecasting review meetings and sign off for accuracy.
• Understand the impacts created by metrics such as billable utilisation and articulate the drivers for low or high billable utilisation.
• Work with the Business Intelligence team to articulate reporting gaps, needs, and improvements for dashboards and other reporting points.
• Audit key data points that feed into dashboards and ensure accuracy of the underlying data points.
• Review Combined Capacity for Global Service Delivery (GSD) and the link between billable headcount, revenue targets, and actuals. 

Requirements:

• Bachelor’s Degree in Finance or related field.
• 4+ years of experience working in Finance Ops role/
• Experience with forecasting 
• Have good knowledge of the invoicing process, operational finance.
• Advanced/master knowledge of Spreadsheets 
• Proven ability to create insightful dashboards by use of available visualization tools

Good to Have:

• Strong technical and numerical skills with advanced Excel skills
• Strong communication skills (both written and verbal) – Ability to clearly communicate complex quantitative analysis in actionable insights
• Detail-oriented and passionate for problem-solving
• Ability to work on own initiative or as part of a team. 
• Knowledge of data tools, experience in basic SQL and G-suite applications would be an added advantage. 

Our Benefits:
Sama offers competitive compensation commensurate with experience and a full benefits package, including medical, pension scheme, annual leave, paid disability insurance, and professional development opportunities

At Sama, we pride ourselves on being a diverse and equal opportunity employer. 

Our Culture:
Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Samasource culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).