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M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
About the job
At M-KOPA, We Finance Progress.
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
In our transition from start-up to scale-up, the first priority is not anymore about pioneering new products. It is about building the people and creating the organization, systems and processes that support the desired scaling in our current markets and into future markets.
The Head of Operational Excellence will drive the internal excellence program. The role is to deliver improved processes, controls, systems, and associated behaviors all focused on getting more standards in place in the business, and continuously improving them.
The person will work closely together with Risk & Compliance, Finance, HR, and Software Product Management, next to liaising with the Customer Excellence team who are more externally focused in their drive for excellence.
The role will report to the COO.
While the role is to be based in one of our markets, it is expected that the person is to travel up to 10 times per year visiting the other operating countries.
KEY METRICS FOR ACCOUNTABILITY
SPECIFIC RESPONSIBILITIES
EXPERIENCE AND SKILLS
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