HRBP - Employee and Labour Relations at Workforce Africa

Summary

• The client is an International and leading global Pan-African Payment Service Provider (PSP) regulated in multiple jurisdictions and dedicated to facilitating secure and seamless financial transactions across the continent.
• We are seeking a highly skilled and experienced individual to fill the role of Head of Employee and Labour Relations. The successful candidate will be responsible for overseeing and managing all aspects of employee and labour relations within our organization. This includes developing and implementing policies and procedures related to employee relations, resolving disputes, and ensuring compliance with relevant employment laws and regulations. The Head of Employee and Labour Relations will serve as a key advisor to senior management on matters related to employee relations and will play a critical role in fostering a positive and productive work environment.

Key Responsibilities:

• Develop and implement policies and procedures related to employee and labour relations in accordance with company objectives and applicable laws and regulations.
• Serve as the primary point of contact for all employee relations issues, including grievances, disciplinary actions, and workplace disputes.
• Provide guidance and support to management and P&C staff on employee relations matters, including conducting investigations and recommending appropriate resolutions.
• Monitor and analyze trends in employee relations and labour law to ensure compliance and proactively address potential issues.
• Collaborate with legal counsel as needed to address complex employee relations issues and ensure legal compliance.
• Develop and deliver training programs for managers and employees on topics such as conflict resolution, harassment prevention, and employee relations.

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Business Administration or a related field.
• 3-5 years proven progressively responsible experience in employee and labour relations.
• In-depth knowledge of employment laws and regulations.
• Strong analytical and problem-solving skills, with the ability to effectively address complex employee relations issues.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others at all levels of the organization.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• Proven leadership and management skills, with the ability to effectively lead a team and drive results.
• certified Human Resources Professional (CHRP) or Higher National Diploma in HR preferred.
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.