IT Systems Administrator at Britam

About the job

Job Purpose

• Assists in the architectural design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission-critical enterprise systems
• Assists in the redesign and configuration of operating systems and system applications as well as investigates and analyses feasibility of system requirements and develops systems specifications

Key responsibilities

• Strictly maintain team standards to ensure continuity of operations
• Take charge of change requests (RFCs), service requests, problem solving and incidents
• Participate in various projects to improve our infrastructure as well as business development projects
• Windows, Linux and Unix administration.
• Drive technical innovation and efficiency in cloud infrastructure operations.
• Ensures security and efficiency of ICT infrastructure
• Develop and manage micro services architecture
• Coach and manage Tenants in running Cloud Native solutions.
• Manage and administer cloud based Redis systems.
• Manage business email systems, relay services and SMS gateways
• Assists in developing and coordinating project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
• Upgrade systems with new releases and models

Key Performance Measures

• As described in your Personal Score Card

Knowledge, Experience And Qualifications Required

• Degree in science/Engineering/Computer Science
• Extensive programming background in any applicable language
• ITIL intermediate
• Minimum of 2 – 4 years’ experience in a 24x7 service provider environment