Manager – Emerging Markets at Jubilee Insurance

Job Ref. No: JHIL077

Role Purpose

• The job holder will be responsible for overseeing and driving business growth in developing or emerging economies with high growth potential.

Main Responsibilities

• Market Research and Analysis: Conducting comprehensive research and analysis of emerging markets to identify the healthcare landscape, insurance regulations, market trends, customer needs, and competitive landscape. This analysis will help in developing effective strategies for market entry and growth.
• Market Entry and Expansion: Developing strategic plans and initiatives to enter new markets or expand existing operations in emerging economies. This involves assessing market potential, evaluating risks and opportunities, and designing market entry strategies tailored to each market's specific characteristics.
• Product Development and Management: Collaborating with cross-functional teams to develop and manage insurance products tailored to the needs and preferences of the target markets. This includes analyzing market demands, defining product features and benefits, pricing strategies, and ensuring compliance with local regulations.
• Business Development and Partnerships: Identifying and establishing partnerships with key stakeholders, such as healthcare providers, government agencies, insurance brokers, and distribution channels in emerging markets. Building strong relationships with these partners is essential for expanding the market reach and enhancing customer acquisition.
• Compliance and Regulatory Management: Ensuring compliance with local insurance regulations, licensing requirements, and other legal obligations in each target market. Staying updated on regulatory changes and working closely with legal and compliance teams to ensure adherence to applicable laws and guidelines.
• Risk Assessment and Mitigation: Assessing and managing risks associated with operating in emerging markets, such as regulatory changes, political instability, healthcare infrastructure limitations, and cultural considerations. Developing risk management strategies and contingency plans to mitigate potential challenges.
• Sales and Marketing Strategies: Developing and implementing effective sales and marketing strategies to promote medical insurance products in emerging markets. This includes market segmentation, identifying target customer segments, designing marketing campaigns, and optimizing distribution channels.
• Team Leadership and Management: Leading a team of professionals responsible for various functions, such as underwriting, claims processing, customer service, and sales. Providing guidance, setting performance targets, fostering a collaborative work environment, and ensuring the team's continuous development.
• Performance Monitoring and Reporting: Establishing key performance indicators (KPIs) and monitoring the performance of insurance products and business activities in emerging markets. Generating regular reports to evaluate market penetration, financial performance, and customer satisfaction.
• Stakeholder Relationship Management: Building and nurturing relationships with key stakeholders, including government agencies, industry associations, healthcare providers, and customers. Collaborating with these stakeholders to address market challenges, influence policy decisions, and enhance the company's brand reputation.

Key Competencies

• Customer Service
• Leadership Skills
• Interpersonal Skills
• Good understanding of regulatory requirements and industry standards
• Analytical Skills, Decision Making & Problem-solving Skills.
• Understanding of the Financial Services Industry
• Highly Results oriented.

Qualifications

• A bachelor’s degree in a Business-related course, master’s degree will be an added advantage.
• Insurance Professional qualification.
• Proficient in the use of Microsoft Office Suite and packages

Relevant Experience

• Minimum of 6 years’ experience in a similar role.