Office Administrator II at Nyayo Tea Zones Development Corporation

Job Specification

• The duties and responsibilities at this grade entail: -
• Attending to visitors/clients;
• Handling telephone calls and enquiries;
• Handling customer inquiries and complaints;
• Ensuring security of office records, equipment and documents;
• Ensuring confidentiality of office information;
• Record keeping for correspondences and file movement;
• Managing office protocol and etiquette;
• Managing petty cash for the respective office;
• Maintaining an up-to-date file movement register;
• Coordinating the general administration of the respective department/office;
• Maintaining the standing imprest of the Department;
• Coordinating schedule of meetings and appointments for the respective departments/office;
• Coordinating appointments and travel itineraries;
• Preparing responses to simple routine correspondence;
• Monitoring procedures for record keeping for correspondences.
• Undertaking any other office administrative services duties that may be assigned.

Person Specifications

• For appointment to this grade a candidate must have: -
• Bachelors degree in Secretarial Studies or any other equivalent qualifications from a recognized institution;
• Have passed the following examinations from the Kenya National Examinations Council (KNEC);
• Typewriting III (Minimum 50 w.p.m.)/Computerized document processing
• Shorthand III (120 w.p.m);
• Business English III/Communications I;
• Office Management III/Office Administration and Management III;
• Secretarial Duties II;
• Commerce II;
• Proficiency in computer applications.