Product Designer at Koko Networks

Your Role

• KOKO Networks is on a mission to imagine and deliver technology that transforms life in the world’s fastest growing cities. The role we’re looking to fill is a career defining opportunity for someone passionate about this mission and about design who wants to work with amazing teams of engineers, product managers, and delivery managers in Nairobi and Pune.
• The products and solutions you’ll help design and shape touch hundreds of thousands of people in some of the fastest growing cities in the world every single day. You will own design for your product area(s) across the product development lifecycle – from new disruptive ideas all the way to detailed interactions and polished visuals that delight our colleagues, customers, and partners.
• This role requires significant time spent with our customers, partners and colleagues in Nairobi and India. We will consider candidates based there or willing to relocate there.

What You Will Do

• You will build domain knowledge of KOKO’s business, markets, and internal realities as a combined software and hardware company… and how that influences our product experience
• Within your cross-functional team, you will develop a keen understanding of our users and their needs – whether through user research, experimentation, workshopping, or sketching/visualization
• From this understanding, you'll craft experiences that help bridge the gap between our users' goals and the capabilities that KOKO products and solutions currently provide
• Through creative experimentation and ideation, be the champion of experience improvements across our web and mobile solutions and all workflows and interactions
• You have used and are keen to continue learning leading techniques for user research, ideation, prototyping, and user testingIterate based on feedback from the whole team; Work closely with engineers to build and ship ideas
• We use a suite of tools including Miro, Figma, and Userberry to name just a few. We’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape our tool suite.
• We use a suite of tools including Balsamiq, AdobeXD, and Zeplin to name just a few. We’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape our tool suite.

What You Will Bring to KOKO

• 3+ years experience designing digital products and solutions, not just websites
• You have helped ship productsYou have designed experiences for multiple types of devices (desktop, tablet, phone)
• You appreciate the entire product development process, from problem solving through to detailed visual and interaction design
• You have experience creating beautiful high-fidelity mockups as well as prototypes
• We prefer candidates who have experience working in businesses that combine software and hardware (with manufacturing and logistics)
• You’re entrepreneurial; you don’t need much direction; you're self driven and show ownership
• You are an good communicator of design work and your rationale behind proposals
• You’re able to easily switch between thinking creatively and analytically for best results

We're looking for a portfolio that clearly outlines the problems you tackled with your design work. It should touch on the process you applied rather than focusing just on visuals and landing pages. Your portfolio should be well structured and clear. Your experience should ideally focus on designing software products.