Product Owner (Integrated Business Solutions) at Safaricom Kenya

Roles and Responsibilities

•     Design, develop, commercialize, and support end-to-end business integration solutions to third-party ecosystems using the best available technologies and processes.
•     Effectively translate business strategies into product & solutions strategies and value increments, to deliver against Safaricom’s core customer value propositions and strategic and financial goals.
•     Drive Integration as a managed service strategy. (Plug and Play solutions)
•     Drive product launches including working with public relations team, executives, and other product management team members.
•     Identify and support the improvement of the platform architecture to support current and future initiatives. Evaluating and balancing new system requirements; considering technological trade-offs and the impact of technical debt.
•     Apply experience of DevOps best practices to enable highly available, reliable, and secure systems and processes.
•     Work closely with various stakeholders in the business to gain a deep understanding of customer experience; market insights and generate new ideas that grow market share, improve customer experience, and drive growth.
•     Contribute to the development of commercial models and pricing strategies targeted at growing revenue and user lifetime value, proposing an overall budget to accomplish goals, given the resources and timelines.
•     Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
•     Create, prioritize, and maintain a product backlog in accordance with the tribe mission ensuring value maximization and alignment to the tribe mission.
•     Define skills and capabilities required for proper operation of new squads together with Tribe Lead, Tribe Tech Lead and Chapter Leads.
•     Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
•     Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product

Qualifications

•     BSc. in Computer Science, Engineering or equivalent preferred with experience in managing the delivery of digital products.
•     2+ years’ experience in the FinTech space, ideally in business development & account management.
•     Experience in B2B and B2C payment enablement
•     Knowledge in building API products or platforms that ship.
•     Integration experience with payment providers.
•     Experience working in a product development agile team with at least 2+ yrs. as a product owner or manager
•     Knowledge of principles of DevOps.
•     Solid technical background with understanding and/or hands-on experience in software development and web technologies
•     Proven track record managing complex strategic and operational initiatives, working through technical, operational, legal/policy, and business issues within the FinTech and/or Financial Services industry, which have an impact across a company, on customers, and the revenue generation capability of the organization
•     Software Quality Assurance and testing skills and experience.
•     Understanding of Agile methodologies and a role model of the agile mindset and principles
•     Strong analytical and problem-solving skills.
•     Strong communication skills, written and verbal coupled with good listening and critical reasoning skills.