Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Detailed Description
The position holder will be involved in the optimization of all 2G/3G/4G/5G mobile services towards delivery of excellent network service experience for our customers. The role is goal-oriented with the main effort being delivery of our customer promise while working on network KPIs; Network NPS, CSSR, CDR, CST, MOS & DL/UL Throughput targets and managing customer complaints through investigative KPI & DT analysis.
Key Responsibilities
QUALIFICATIONS
Professional Qualifications
Build your CV for free. Download in different templates.
Join our happy subscribers