Sales and Marketing Manager - Nyeri at Brites Management

Duties and Responsibilities

• Provide exceptional customer service to existing and potential clients.
• Handle customer inquiries, complaints, and feedback effectively and professionally.
• Conduct regular client visits and meetings to strengthen relationships and drive sales.
• Monitor market trends, competitor activities, and customer preferences.
• Conduct market research to identify potential sales opportunities and areas for growth.
• Analyze sales data and performance metrics to inform business decisions.
• Oversee the daily operations of the sales team, including training, scheduling, and performance management.
• Ensure timely and accurate processing of orders and deliveries.
• Maintain accurate records of sales activities, customer interactions, and inventory levels.
• Collaborate with the marketing team to develop promotional materials and campaigns.
• Participate in industry events, trade shows, and exhibitions to promote the farm’s products.
• Utilize social media and digital marketing strategies to reach a wider audience.
• Prepare and manage sales budgets and forecasts.
• Monitor and control sales expenses to maximize profitability.
• Negotiate pricing, contracts, and terms with clients and distributors.

Key Requirements Skills, experience and qualification

• Bachelor’s degree in Business Administration, Agriculture, Marketing, or a related field.
• Minimum of 5 years of experience in sales management, preferably in the agricultural or dairy industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in using sales and customer relationship management (CRM) software.
• Valid driver’s license and willingness to travel as needed