Senior Manager – Financial Services Assurance at Safaricom Kenya

DESCRIPTION

We are pleased to announce the following vacancy for Senior Manager – Financial Services Assurance in the Financial Services Assurance Department within Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Head of Business Assurance, the position holder will provide assurance to the business on billing and revenue reporting of M-PESA and other products and services within Financial Services. This will be achieved by ensuring end to end assurance for all existing and new products and services within Financial Services.

Responsibilities

• Build a robust Financial Services assurance model to improve revenue management controls including new revenue growth areas.
• Oversee the functions of Financial Service Assurance that include M-PESA billing assurance, M-PESA airtime distribution, M-PESA commission and e-vale assurance.
• Advice the organization on any potential risks that may hinder the reputation, safety, security, existence and profitability or financial prosperity of the organization in relation to new and existing M-PESA products and services
• Ensure that all M-PESA tariffs, ands, rating and billing systems are accurately set up and are aligned with the approved business rules to ensure minimal revenue loss.
• Ensure completeness and accuracy of M-PESA balances through balance monitoring checks.
• Ensure accuracy of the M-PESA E-value balances through reconciliations between the E-value and M-PESA trust account balance.
• Manage the development of appropriate processes and procedures that will ensure all M-PESA revenue streams are tracked and any deviations in revenues are explained.
• Provide assurance on M-PESA commissions, through performing an end to end reconciliation of all commissions rolled up and paid both per agent and commission type.
• Provide assurance on the M-PESA commission arbitrage and ensure accuracy in any claw back computation
• Provide assurance on M-PESA archived funds following churned/ deleted customers.
• Ensure all Financial Services products & promotion are assured through conducting comprehensive risk assessments
• Provide Revenue Assurance support for M-PESA related system upgrades/expansions
• Continuously review the operating environment within M-PESA to identify new and emerging risks and advise the organization on the various means to mitigate the identified risks
• Take leadership of internal and external audit and follow up implementation on Team central
• Support revenue assurance team by creating and sustaining a cultural environment for the function shaped by the Safaricom way of leadership
• Lead and manage the Financial Services assurance team, ensuring the team have clear priorities and direction and remain motivated by providing inspirational leadership and coachin
• Increase the employee engagement index for the revenue assurance team in line with mission.

 
QUALIFICATIONS

• A graduate with a degree in Economics, Commerce, Engineering or IT.
• Professional certification in Auditing, accounting, risk management or information systems will be added advantage
• Relevant post-graduate education is an added advantage
• Have at least 5 to 7 years’ experience in Assurance, Risk Management and/or management of business process improvement
• Ability to analyze significant amounts of data and information and distill it to the key points that help senior management analyze risk in a given situation.
• Capability to accumulate, summarize and interpret risk reports from business units, support units and assurance units.
• Have strong business acumen and highly developed commercial experience
• Experience in strategic decision making
• Highly developed interpersonal and communication skills
• High level experience and skills working with stakeholders

Last Date to Apply: Apr 5, 2022