Solutions Architect, Managed Services at NTT Ltd

Working at NTT

Key roles and responsibilities:

• Listen /elicit customer requirements and document the user/customer story.
• Contributes to the development of solution architectures in specific business, infrastructure, or functional areas.
• Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
• Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Monitors the external environment to gather intelligence on emerging technologies.
• Creates reports and technology roadmaps and shares knowledge and insights with others.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
• Reviews, verifies and improves own designs against specifications.
• Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
• Operate across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.
• Work with commercial Architects to develop a cost /contract term.

Knowledge, skills and attributes

• Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs
• Excellent communication skills both verbal and written
• Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks
• Ability to develop and leverage their knowledge of reference architectures
• Ability to maintain knowledge of trends and development in technology domains.
• A hunter with superb communication Skills  

Academic qualifications and certifications:

• Tertiary level – bachelor’s with 7 yrs. experience; or post-graduate degree with at least 3 years’ experience in a consulting capacity/working in a vendor/ partner environment.
• Experience in sales of platform based managed service is a distinct advantage.
• Practitioner certificates with reputable global cloud services provider such as AWS, Google, Microsoft.
• Certification and working knowledge of ITIL, Service Management and Integration, Business Analysis -CBAP
• Scaled Agile certification/Scrum /PRINCE 2
• TOGAF certification will be an added advantage.

Experience required:

• Solid professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software Development, Application Support and Infrastructure Support
• Some Project or Program Management experience is preferred.
• Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Proven experience in integrating the solution for the project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
• Experience working in an agile development environment

Additional Job Description

• Seasoned and experienced professional
• Has full understanding of specialisation area
• Resolves wide range of issues in creative ways
• Fully qualified, career level, career journey-orientated • Uses good judgement in selecting tools and methods to solve problems
• Networks with senior internal and external people in own area of expertise
• Receives little instruction on day-to-day work, receives general instructions on new assignments