Supply Chain Officer(4 Positions) (158421) at World Food Programme (WFP)

JOB PURPOSE
WFP Kenya Country Office is looking for a Supply Chain Officer -Cash-Based Assistance to be based at the Country Office in Nairobi. The officer will lead the implementation of Supply Chain Cash Based Assistance (CBA) service provision activities in neighbouring countries, aimed at the development of local markets / food systems, with the possibility of extending them to external partners or government, and supporting host country CBA operations during service provision down times. Responsibilities include design, planning and implementation of supply chain operations for Cash Based Assistance (CBA) programmes that are effective, and benefit targeted population by improving local supply chain cash-based assistance functionality. Experience in digital innovative development & implementation, and food systems are essential.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Coordinate the development and implementation, at full cost recovery, of services to neighboring COs for establishing supply chain plans for Cash based assistance and Market Development activities, in line with the global WFP supply chain strategy, global Cash based Assistance strategy, and regional/functional strategies, policies and plans, to achieve operational cost efficiency, agility, reliability, quality and to support national capacity strengthening.   
2. Work in close collaboration with cross functional counterparts, in service requesting COs / external partners, especially the internal Cash Working Group (CWG) to align CBT initiatives and ensure that Supply Chain activities are included to increase programme efficiency.  
3. In partnership with the Vulnerability Analysis & Mapping (VAM) team, plan and lead on implementation of market assessments to contribute to CBT feasibility analysis.  
4. Perform in-depth market analysis and supply chain network mapping to improve requesting CO supply chain performance and plan market development activities.   
5. Lead the implementation process of the procurement of retailers and renewal of retailer agreements and Retailer Relationship Management (RRM).
6. Conduct ongoing monitoring of retailers and Market Key Performance Indicators (KPIs) by analyzing reports from various data sources e.g., Retailer Performance Evaluation (RPE), VAM market price data, Customer Relationship Management (CRM) system and Monitoring & Evaluation (M&E), Post Distribution Monitoring (PDM) or Complaints and Feedback Mechanism (CFM) reports, Point of Sale (POS) information).
7. Provide accurate and timely reporting including provision of substantial analysis of supply chain CBT & Markets activities and trends to enable informed decision-making and consistency of information presented to a wide range of stakeholders.
8. Contribute to build productive partnerships and collaborate with counterparts in the key supply chain and Programme functions within the service requesting CO or external partner, especially Food Systems, Country Capacity Strengthening and Social Protection to ensure an integrated value chain approach to food assistance and cross-functional operational alignment.
9. Lead E-Commerce and Cold Chain project, which includes spearheading design, development, roll-out and scale up of WFP eShop and cold chain equipment in Country Offices.

KEY ACCOUNTABILITIES (cont.)

1. Identify and build productive partnerships with counterparts amongst government and other national organizations, UN agencies, NGOs, and private sector to share operational knowledge and resources and build capacity to ensure coordinated and cost-effective supply chain Cash Based Assistance & Markets operations.   
2. Build capacity of external partners (including retailers and local market actors) to take a strategic and proactive approach to improving retail operations or supply chain operations through provision of training and conduct capacity strengthening activities to support government authority's development of social protection programmes. 
3. Support the requestion CO management to motivate and develop a supply chain CBT team by providing coaching, training and career guidance as required to ensure appropriate development and enable high performance.  
4. Contribute to preparedness actions, providing technical recommendations and guidance to monitor the management of Supply Chain Cash Based Assistance & Markets risks. 
5. Improve the service requesting CO analytics and reporting from local and corporate data sources.
6. Undertake field missions to support Area Offices in Cash Based Assistance and Food systems related activities.
7. Build capacity of service requesting CO / external partner staff to deliver and execute on Supply Chain Cash Based Assistance & Markets activities through delivery of training and /or coaching / joint development of the requested services.  
8. Ensure an effective coordination is maintained with RBN Logs CBT throughout the service provision activities to ensure services are implemented as per SLAs and demand plan.
9. Regularly report to RBN Logs CBT on the project activity status and completion.
10. During the service provision low time, support the hiring CO supply chain CBT activities, including capacity building of newly hired staff.
11. Other as required.

STANDARD MINIMUM QUALIFICATIONS

1. Education: Advanced University degree preferably in Supply Chain Management, Engineering, Economics, Business Administration, Logistics, or other related field, or First University degree with additional years of related work experience and/or training/courses.
2. Language: Fluency in English language. 

OTHER SPECIFIC JOB REQUIREMENTS

1. At least five (5) years of relevant postgraduate professional level experience in supply chain, market assessments, retail, CBT and/or related fields.
2. At least one (2) year of professional experience working in CBT and/or implementing CBT programmes.  
3. DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
4. Experience in managing an area of supply chain operations including coordination with internal and external stakeholders.
5. Experience in implementing operational supply chain strategies in a country.
6. Experience in designing and implementing supply chain, retail and partnership networks. 
7. Experience in managing relationships and national capacity building initiatives with UN agencies, NGOs, private sector and/or government organizations.
8. Experience in implementing approved corrective actions to improve performance and monitoring progress.
9. Experience in mapping value chains and/or analysing food systems and identifying supply chain inefficiencies.
10. Experience in analytical, identifying opportunities, challenges and developing and proposing solutions to programmatic challenges.
11. Experience in managing supervising and coaching staff.  

4Ps CORE ORGANISATIONAL CAPABILITIES

• Purpose
  1. Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
  2.  Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
  3.  Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
  4.  Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
• People
  1. Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
  2. Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
  3.  Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
  4.  Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).
• Performance
  1. Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
  2. Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
  3. Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
  4. Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
• Partnership
  1. Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
  2.  Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
  3.  Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
  4.  Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.

FUNCTIONAL CAPABILITIES

• Supply Chain Strategy    
  1. Demonstrates robust understanding of supply chain strategies.
  2. Conducts analytical and conceptual work in support of strategy design and implementation.
  3. Operationalizes strategies in own area of responsibility.
• Supply Chain Planning    
  1. Leads supply chain planning within area of operations managed.
  2. Oversees and coordinates periodic planning across functions and with partners.
  3. Ensures consensusbased plans are in place and aligned with strategy.
• Supply Chain & Networks Management    
  1. Manages end-to-end supply chain within area of operations.
  2. Leads the design and implementation of supply chain, retail and partnership networks. Oversees and
  3. coordinates integrated delivery of supply chain services.
• Supply Chain Capacity Strengthening    
  1. Leads design and implementation of supply chain capacity strengthening initiatives within area of operations managed.
  2. Leverages WFP’s supply chain capacities andnetworks to strengthen national value chains and stakeholders.
• Supply Chain Performance & Development    
  1. Leads continuous supply chain improvement and innovation initiatives within area of
  2. operations managed. Defines operational performance targets, monitors
  3. performance, anticipates and mitigates risks for timely corrective actions.

 
The deadline for application is 07 March 2021.