T24 System Analyst at Old Mutual Kenya

Job Description

1. Reporting to the Head of IT, the job holder will be responsible for the management of Faulu Business Systems and supporting the implementation of IT Policies and adherence to regulatory guidelines and risks.To lead the Business Systems development, design and implementation roadmap ensuring it supports the future needs of the organization and Customers.  
2. To support organizational change by ensuring appropriate performance and development, communication, impact assessment, monitoring and review of Business Systems. 
3. To ensure maximum availability of Business systems across the organization and customers.  
4. To ensure the Business Systems functions meets current and future requirements of organization and delivers benefits while maintaining a focus on good customer experience 
5. To implement Information Security recommendations and adherence to IT Information Security Policy standards for Business systems.  
6. To comply and adhere to internal and external regulatory Audit / Inspection requirements.  
7. To minimize risks through active monitoring of the Business Systems and mitigation of risks, leading to enhanced Business Continuity and improved control environment. 
8. To Manage and establish strategic vendor management relationships including quality of service reviews.
9. To support delivery of change projects / initiatives in line with agreed base-lined plans. 
10. To ensure appropriate Business Systems controls / tests are in place to support the controlled transition of system changes into the live IT environment. 
11. To put in place cost management strategies within Business Systems while upholding efficient and effective service delivery standards.  
12. To craft, negotiate, review and implement Business Systems SLAs. 
13. To Monitor the performance of the Business Systems to achieve high availability
14. To provide reasonable availability for any out-of-hours activities as required by the role 
15. To manage user access management and perform quarterly / ad-hoc user review exercises
16. Support internal customers in facilitating level two (2) business systems issue analysis and resolution
17. To lead the Business Systems unit in Solution architecture, integration designs and implementation 
18. To Manage and mitigate identified Business Systems IT Risks
19. Implement Audit recommendations for Business Systems
20. Work with third party service providers to deliver critical business objectives by performing new solution development, tweaking of existing functionality or identification and implementation of new systems.
21. To work with stakeholders in documenting business requirements.
22. To design and deliver management reports specific to business systems as required from time to time.

Closing Date :11 March 2022