Jobs at Old Mutual Kenya

JOB SUMMARY

Given the cost pressure, increased scrutiny from regulators, and an unpredictable business environment, establishing a Control Environment Centre of Excellence for the Control Improvement Program is necessary to centralize and support the activities of operational level 1 risk and controls management.

The objective of the Control Environment Centre of Excellence will be to support operational risk compliance activities across both process and IT domains. The establishment of a centralized operating model will formalize risk and control practices across functions, and define control ownership, and Create a single source of truth, drive standardization, and helps replicate best practices across the group.

As a leader, you will ensure that the operational risk management, governance and control processes are operating effectively. You will work with businesses to monitor and evaluate how well risks, controls and internal processes are being managed.

KEY TASKS AND RESPONSIBILITIES

• Manage administrative and core activities involved in the review of operational Internal Controls involving Creation of the Quality Assurance schedules, management of document/information request, and creation of Control Improvement Program reports.
• Carry out Quality Assurance activities involving execution of general controls testing at operating layers to ensure adherence to standard terms and procedures and improve controls comprehensiveness, adequacy, and effectiveness.
• Drive the process and disciplines of risk and controls assessments implementation of recommendations and improvements at operational level 1 within businesses.
• Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, and senior leadership.
• Work collaboratively with business process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective actions.
• Actively seek standardization and automation of processes and procedures through application of best practices for managing internal controls to enhance the design and operating effectiveness of the controls, documentation, assessment and reviews.
• Perform assessment procedures, identifying and defining issues, reviewing and analyzing evidence, and proposing changes as needed.
• To address specific training and development needs to fill compliance gaps. 

Skills

• Control Assessment
• Controls Management
• Controls Testing
• Operational Risk Management
• Operational Risks, Process Automations
• Risk Compliance, Risk Management
• Timely Reporting
• Work Collaboratively

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Job Description

The job holder will be responsible for the integration of preventive and promotive services in healthcare provision, to ensure consistent delivery of high-quality cost-effective care, optimum health outcomes and excellent patient experience.

KEY ROLES AND RESPONSIBILITIES

• Facilitate integration of preventive and promotive services into healthcare provision
• Enroll patient into disease management programs and coordinate their care plans
• Post-discharge follow up for hospitalized patients and coordinate home-based care
• Coordinate wellness initiatives, health talks and health messaging
• Analyze morbidity data and recommend appropriate preventive interventions
• Actively collaborate with specialists, hospitals and other relevant stakeholders in advancement of preventive and promotive healthcare services
• Strategic purchasing of preventive healthcare services
• Monitor care processes for quality metrics and preparation of management reports
• Provide strategic input during product development and benefit design process
• Any other duties assigned by management

SKILLS AND COMPETENCIES

• Excellent communication, negotiation and interpersonal skills
• Excellent analytical and monitoring skills
• High level of integrity and honesty
• Team player, commitment and ownership
• Empathy and Customer Focus
• Basic understanding of health insurance

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE 

• Bachelor of Science in Nursing (BSN)                
• At least 3 years’ experience in a busy private hospital or clinic setting
• Solid knowledge of preventive and promotive healthcare services
• Experience running or coordinating a high-volume NCDs specialist clinic
• Prior experience in a health insurance company is not required