Jobs at Fairmont Hotels & Resorts

Responsibilities

Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Coordinating all aspects of the Fairmont Gold floors, to ensure the smooth operation and highest level of guest satisfaction at all times
• Ensuring that all team members have the necessary resources available to exceed guest expectations
• Consistently seeking ideas for enhancing the Fairmont Gold product and services
• Maintaining communication with all departments within the hotel to ensure that Fairmont Gold standards are delivered on a consistent basis
• Tracking and forecasting daily, weekly and monthly Fairmont Gold occupancy
• Strong and effective communications with all other departments, highlighting Fairmont Gold area to ensure the proper level of service to our guests
• Supervising all contributing staff members who provide services to the Fairmont Gold area to ensure that the appropriate services levels are provided and achieved at all times
• Handle Fairmont Gold guest concerns in relations to the areas and react quickly, logging, following up and bringing to full resolution
• Liaise with Front Office team to ensure smooth arrival/departure of Fairmont Gold guests, Fairmont Gold inventory management and collaborate on initiative to provide five star service
• Balance operational, administrative and Colleague needs
• Lead the operation of the Fairmont Gold arrival and departures experience.
• Involvement with training, development and performance management of all Fairmont Gold Attendants
• Participating in recruitment and training of new Fairmont Gold Attendants
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

Purchasing Coordinator

Are you organised, passionate and ready to grab this opportunity to join our Procurement team of professionals who turn moments into memories for our guests and colleagues everyday? COME AS YOU ARE AND SHARE YOUR TALENT!

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Reporting to the Purchasing Officer, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, engaging and friendly service
• You’ll arrange requisitions for stock replacement
• You’ll receive, classify, store, take care of, distribute, request and take inventory of food & beverage, materials, supplies and equipment
• You’ll arrange lists of excess or outdated items
• You’ll Keep storage facilities, loading docks, materials and supplies in a neat and orderly fashion.
• You’ll oversee the loading, unloading and executing of delivery trucks.
• You’ll load and unload at the point of pick-up, delivery or distribution when necessary.
• You’ll pack, unpack, count, weigh, and measure materials, supplies and equipment upon receipt.
• You’ll check materials received against invoices and notes breakage and discrepancies in quantity or quality.

Your Experience And Skills Include

• You’ve had several years of professional experience in purchasing, ideally at a hotel or catering facility, and speak English fluently
• You’ll bring a positive attitude, service orientation and team spirit to your job, so that you can give your colleagues optimal support in negotiating the maze of figures
• You can inspire colleagues, and you have good self-management skills
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character
• You’re computer literate and must have experience with MS Office and FMC
• Service minded, with attention to quality
• A thorough and organized approach

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What is in it for you?

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

What You Will Be Doing

• Knowledge of meat preparation cuts and techniques.
• Ability to keep records and inventory of all butchery products.
• Receive deliveries of meat and inspect them to ensure that they adhere to the highest quality standards.
• Reduce the chance of any meat spoiling to reduce waste and loss of profits.
• Maintain and clean the meat preparation counter to reduce the risk of food contamination and adhere to food safety guidelines.
• Provide direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards.
• In absence of Manager, conduct shift briefings to ensure hotel activities and operational requirements are known.
• Conduct on the job training in accordance with the departmental standards and procedures and maintain a record of progress for each staff member.
• Provide input for probation and formal performance appraisal discussions in line with company guideline.
• Ensure new staff attends Corporate Orientation within first month of hire and departmental orientation is completed within first two weeks.
• Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance.
• Work with superior in the preparation and management of the department’s budget and be aware of financial targets.
• Recycle where-ever possible and enforce cost saving measures to staff.
• Log security incidents and accidents in accordance with hotel requirements.
• Communicate to their superior any difficulties, guest or internal customer comment on and other relevant information.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

Your Experience And Skills Include

• Degree/ Diploma in Food Production.
• Basic Certification in Food and Beverage Production Operations.
• At least 3 years’ experience in the butchery section.
• Previous experience within a luxury 5 star establishment
• Ability to express oneself clearly and concisely.
• Excellent grooming skills and must be well versed in professional and personal etiquette.
• Ability to remain calm and composed under pressure.
• Ability to establish and retain effective working relationships with hotel staff and clients.
• Ability to identify and delegate tasks effectively.
• Experience in the luxury or upscale segment is preferred.
• Well versed in food safety standards.

go to method of application »

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Take delivery of all incoming materials and reconcile with purchase orders
• Track, document, and resolve any discrepancies on received orders
• Ensure accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns
• Manage inventory/supplies and ensure they are within the established minimum and maximum levels
• Keep up-to-date records of receipts, records, and withdrawals from the stockroom
• Responsible for packing, pricing, labeling, and returning supplies
• Responsible for stock rotation and coordinate the disposal of surpluses
• Oversee the handling of freight, the movement of equipment, and minor repairs
• Manage supplier relations and database as well as maintain high ethical relationships both internally and externally
• Create purchase orders and utilize purchasing card to perform low-value procurement activities
• Responsible for shipping cancelled or damaged items back to suppliers as appropriate.

Your Experience And Skills Include

• Previous experience is an asset
• Atleast Diploma in Supplies Chain Management from a recognized institution
• Ability to develop and build relationships, utilize skills appropriately
• Ability to process information and merchandise through computer system
• Ability to maintain a fair, consistent set of standards as they apply to work force
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to other colleagues
• Ability to work a full-time schedule, including nights, weekends and holidays as needed
• Strong interpersonal, communication, organization and follow-through skill.
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above.

Your Team And Working Environment

• Fun-loving, Vibrant & passionate to grow with us
• The environment has magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club has 120 luxurious appointed guest rooms, set in over 100 acres of landscaped gardens, and offer a unique blend of comfort,

Our Commitment To Diversity & Inclusion

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Job Title

• In 1-2 sentences, give a “hook statement” (an attractive and engaging overview of the role)

What Is In It For You

• In 3-4 bullet points, showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities

What You Will Be Doing

• In 3-4 bullet points, highlight only the most important responsibilities of the role

Your Experience And Skills Include

• In 3-4 bullet points, indicate the essential qualifications and experience (e.g. education, technical skills, languages)

Your Team And Working Environment

• In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.