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  • Posted: Aug 6, 2024
    Deadline: Aug 20, 2024
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    Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
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    Senior Corporate Credit Risk Analyst

    Job Purpose:

    The purpose of the job is to enhance the quality of the corporate portfolio by ensuring that quality checks are introduced in the processing of corporate applications.  The Senior Corporate Credit Analyst at Equity Bank Limited (K) will serve as a loan analyst for borrowing requests from Branches, Corporate Credit, Treasury/Trade Finance Departments and Subsidiaries. This will include conducting the credit risk analysis and review of credit transactions and preparation of loan sanction write ups and summaries along with recommendations and present the same to the credit committees. Additionally, the role will introduce quality checks to ensure that corporate loans are established properly in the system and the production of management reports for monitoring. 

    Key Accountabilities:

    • Complete a thorough, in-depth analysis of new credit requests, credit change requests, renewals and restructure and make recommendation to respective committees (Corporate Credit-EXCO, GOCAC).This involves ensuring acceptable risk levels are maintained, compliance with the Bank’s Credit Policy and CBK prudential guidelines.
    • Identification of areas of weaknesses during credit analysis and mitigating credit risk appropriately for strong cases which are outside policy
    • Structure credit solutions for the clients and ensuring the appropriateness of the products
    • Review of Treasury/Trade Finance Limits from different Banks, Development Financial Institutions & other corporate bodies for presentation to approving authority
    • Achieve Turn-Around-Times (TATs) as per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from Branches, Corporate Credit, Treasury/Trade Finance Departments and Subsidiaries.
    • Ensure observance of/compliance with the Bank’s lending policies and procedures, identify and mitigate exceptions to policy, whenever received.
    • Ensure a consistent approach in assessing loan applications by developing/reviewing relevant risk assessment templates for use by the business.
    • Ensure all risk areas for customers/businesses are identified and duly mitigated during the appraisal process e.g. Default (Credit) Risk, Operational Risk, Market Risk, Regulatory Risk, Reputational Risk etc in addition to PESTEL & SWOT Analysis.
    • Make recommendations for credit policy review (at product and/or process levels.
    • Offer guidance to Branches, Corporate Credit Origination, Trade Finance and Subsidiaries on the best way to structure customer needs/requests, whilst protecting the Bank’s position
    • Train SME Managers & Branch Heads of Credits and subsidiary staff on presentation of credit proposals and financial analysis.
    • Prepare regular reports (internal and external) for Senior Management and/or Board Risk Committees.
    • Training of branch staff & adopting branches for mentorship and supporting is in resolution of issues that may arise from time to time

    Qualifications and Experience

    Education qualifications

    • Bachelor’s degree preferably in business, finance or accounting.

    Years of experience

    • 10 Years experience in Credit of which five years should be in Credit Risk Underwriting or Corporate Origination 

    Professional qualifications required

    • AKIB/ACIB CPA, ACCA, Credit Management or CFA would be an added advantage. 

    Key Competencies and Skills

    • An in-depth knowledge of the bank’s products relating to all credit products
    • A good knowledge of the other bank’s products
    • A good knowledge of the bank’s Credit Policy & Credit Charter
    • A good knowledge of CBK’s prudential guidelines as pertains to lending.
    • A good knowledge of the Bank’s operating procedures and approval process
    • A general knowledge of the Bank’s vision and focus especially in relation to Business development and Management of risks
    • Must be able to understand financial data (Balance Sheets, Income Statements, Cash Flow Statements, Financial Ratios, etc.) and the trends to determine business financial soundness and viability and apply those skills as they pertain to the loan underwriting process.
    • A good understanding of current issues including macro and micro economic environment.
    • Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
    • Attention to Detail is Key: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and meet strict deadlines.
    • Ability to effectively manage one’s time to complete work according to established deadlines
    • Able to adjust quickly to different work situations; remain composed under pressure and stressful situations.
    • Principled and self-confident.

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    Credit Risk Analyst - Personal Banking

    Job Purpose:

    The purpose of the job is to enhance the quality of the Personal Banking portfolio by ensuring that quality checks are introduced in the processing of Personal loan applications.  Credit Analyst at Equity Bank Limited (K) will serve as a loan analyst for borrowing requests from branches. This will include conducting the credit risk analysis and review on credit transactions and preparation of loan sanction write ups and summaries along with recommendations and presentation of the same to the credit committees. Additionally, the role will introduce quality checks to ensure that Personal loans are established properly in the system and the production of management reports for monitoring

    Key Accountabilities:

    • Complete a thorough, in-depth analysis of new credit requests, credit change requests, renewals and restructure and make recommendation for presentation to the Credit Committee
    • Liaise with employers/relationship manager in confirming the status of employees in reference to terms of employment and if any reservation.
    • Accuracy of data capture in 3rd party systems/data base i.e., online booking of loans especially Teacher service commission through their data base for easier administration and reporting.
    • Carry out competitor’s matrix and advice to remain competitive in the market.
    • Observing the Memorandum of understanding between the employers and the Bank to ensure smooth loan administration.
    • Achieve Turn-Around-Times (TATs) per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from branches.
    • Ensure that all credit files are complete, identify any documentation deficiencies, and report to Branch credit officer and credit administration as needed for timely resolution.
    • Review loan files as needed to ensure quality, consistency, and compliance with lending guidelines.
    • Review of excess request due to inward cheques on a timely manner while mitigating on credit risk.
    • Training of branch staff & adopting branches for mentorship and supporting is in resolution of issues that may arise from time to time

    Qualifications and experience

     Education qualifications

    • Bachelor’s degree preferably in business, finance, or accounting. 

    Years of experience

    • 5 Year experience in Credit of which three should be in Personal Banking 

     Professional qualifications required

    • AKIB/ACIB CPA, ACCA, Credit Management or CFA would be an added advantage.

    Key competencies and skills

    • Able to adjust quickly to different work situations; remain composed under pressure and stressful situations.
    • Must be able to understand employment income and documentations on the same and understand financial data (Balance Sheets, Income Statements, Cash Flow Statements, Financial Ratios, etc.) where one considers incomes from both and applies those skills as they pertain to the loan underwriting process.
    • Must be able to understand the government policy on consumer lending in relation to 1/3 rule policy.
    • Must be able to understand the market trends and changes in the employment industry. 
    • Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
    • Attention to Detail is Key: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and meet strict deadlines.
    • Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
    • Principled and self-confident.

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    Credit Risk Analyst- SME

    Job Purpose:

    The purpose of the job is to enhance the quality of the SME portfolio by ensuring that quality checks are introduced in the processing of SME applications.  Credit Analyst at Equity Bank Limited (K) will serve as a loan analyst for borrowing requests from branches. This will include conducting the credit risk analysis and review on credit transactions and preparation of loan sanction write ups and summaries along with recommendations and presentation of the same to the credit committees. Additionally, the role will introduce quality checks to ensure that SME loans are established properly in the system and the production of management reports for monitoring.

    Key Accountabilities:

    • Complete a thorough, in-depth analysis of new credit requests by use of Finales, credit change requests, renewals and restructure and make recommendation for presentation to the Credit Committee
    • Undertake Industry analysis ;-key economic characteristics, historical context, profit drivers, business risks
    • Ensure all risk areas for customers/businesses are identified and duly mitigated during the appraisal process e.g. Default (Credit) Risk, Operational Risk, Market Risk, Regulatory Risk, Reputational Risk etc in addition to PESTEL & SWOT Analysis.
    • Deliver quality, detailed credit analysis while providing efficient, timely service to customers
    • Achieve Turn-Around-Times (TATs) per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from branches.
    • Ensure that all credit files are complete, identify any documentation deficiencies, and report to Branch leadership and CAD as needed for timely resolution.
    • Review of excess request due to inward cheques on a timely manner while mitigating on credit risk.
    • Make recommendations for credit policy review (at product and/or process levels.
    • Training of branch staff & adopting branches for mentorship and supporting is in resolution of issues that may arise from time to time.

    Qualifications and Experience: 

    Education qualifications

    • Bachelor’s degree preferably in business, finance or accounting. 

    Years of experience

    • 8 Year experience in Credit of which three years should be in Business Banking or Branch Head of Credit

    Professional qualifications required

    • AKIB/ACIB CPA, ACCA, Credit Management or CFA would be an added advantage. 

    Key Competencies and skills

    • An in-depth knowledge of the bank’s products relating to all credit products
    • A good knowledge of the bank’s credit policy and credit charter.
    • A good knowledge of CBK’s prudential guidelines as pertains to lending.
    • A good knowledge of the Bank’s operating procedures and approval process
    • A general knowledge of the Bank’s vision and focus especially in relation to Business development and Management of risks
    • Must be able to understand financial data (Balance Sheets, Income Statements, Cash Flow Statements, Financial Ratios, etc.) and the trends to determine business financial soundness and viability and apply those skills as they pertain to the loan underwriting process.
    • A good understanding of current issues including macro and micro economic environment.
    • Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
    • Attention to Detail is Key: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and meet strict deadlines.
    • Ability to effectively manage one’s time to complete work according to established deadlines
    • Able to adjust quickly to different work situations; remain composed under pressure and stressful situations.
    • Principled and self-confident.

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    Manager Financial Reporting and Controls

    Job Purpose:

    Responsible for preparation and review of regulatory and statutory financial reports in a timely manner in accordance with the regulatory requirements and International Financial Reporting Standards. The holder of this role should seek to establish and maintain effective internal controls over financial reporting process.

    Key Accountabilities:

    • Preparation and submission of periodic financial reports in accordance with IFRS, statutory and regulatory requirements (CBK&KDIC). 
    • Coordinate preparation and submission to management of daily performance reports and insights into material movement in key parameters.
    • Establish and maintain effective internal controls over financial reporting process.
    • Regular monitoring and review of all GLs for accuracy and appropriateness of business transactions recorded.
    • Review of bank wide GL reconciliations and ensure outstanding items are investigated and cleared promptly.
    • Monitor compliance with local regulatory limits and draw finance management attention for action to avoid breaches.
    • Conduct impact assessment of new Standards and regulatory requirements on financial reporting.
    • Liaise with the external auditor, internal auditors and market regulators in matters pertaining to audit, reporting and bank supervision.
    • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
    • Team management
    • Any ad hoc tasks assigned by management.

     Qualification and Experience 

    • Bachelor of Commerce (BCOM) majoring in accounting or equivalent degree.
    • Relevant Professional Qualifications e.g, CPA (K) or ACCA.
    • MBA (added advantage)
    • Experience in data analysis
    • At least 5 years’ experience in Auditing, Banking or Finance
    • Big 4 experience will be an added advantage

    Key Competencies and Skills

    • In-depth knowledge of IFRSs
    • In depth knowledge in Central Bank regulations
    • Proficiency in excel and presentation skills.
    • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

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    Assistant Manager, Product House Finance

    Purpose:

    Providing support to product house team in accounting and business performance

    Scope:

    Procurement support, Software Accounting, Value for Money Performance, general accounting, audit support and financial analysis.

    Key Accountabilities: 

    • Support on development and tracking of budgets for product house projects.
    • Tracking on approved business case in relation to costs incurred and advise product house teams in case of overruns.
    • Validation and support on vendor invoices for product house.
    • Work in progress accounting.
    • Capitalization of software after completion of projects from product house.
    • Tracking in conjunction with business performance team, the returns on deployed projects from product house.
    • Any ad hoc tasks assigned by management.

    Qualifications and Experience

    • Bachelor’s degree in finance, accounting, or a related field.
    • Professional certifications such as Certified Public Accountant.
    • 3 years of relevant experience in accounting or business performance, preferably in the banking or financial services industry.

    Key Competencies and skills

    • Strong knowledge of accounting principles, financial reporting standards and regulatory requirements.
    • Proficiency in excel and presentation skills.
    • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
    • Strong attention to detail and accuracy in financial analysis and reporting.
    • Ability to work effectively in a fast-paced dynamic environment.

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    Group Trade Products Manager

    Risk & Control Objective:

    Understand and adhere to the appropriate policies, standards and procedures applicable to the role. Understand and manage risk and risk events/incidents relevant to the role. 

    Overall job Purpose:

    The role of Group Trade Products manager is crucial in the development and improvement of new and existing trade and working Capital products to deliver a differentiated value proposition from competitors. This includes both the Front Office and Back Office technological systems used to deliver or support the processing of the various products. Support with the growth of both the product and sector market share in the trade Intensive sectors within the Bank [Oil, trade & services, Commodities, Public Sector and Transport, Segments such as Multinationals, Large Enterprises and MSME.] as defined in the Bank’s Trade Finance Strategy.

    Drive products marketing initiatives and activation of trade products for the group while ensuring consistency and standardization of messaging around our product capabilities. Partner with the branches, sectors and the various teams within the subsidiaries to enhance the trade products performance and penetration in the trade intensive sectors. Create and embed tools to ensure there is consistent commercialisation of trade products across all the countries.

    Key Accountabilities:

    Accountability: Strategy and Planning [15%] 

    • Develop across products and industry, propositions for new and existing trade products suite [including systems working with the Transformation Team] to differentiate the Bank from its competitors.
    • Ensure the plan is aligned with the Bank’s Trade & Working Capital Strategy and is supported by the various partners within the bank.
    • Work with the Group Head of Trade Products to create world class Processing Centre for Trade Finance.
    • Work with the branches, sectors and the various trade sales teams to understand customer needs, identify the most valuable customers and create customised propositions.
    • Responsible for the review & development of trade products pricing strategies to match the bank’s expectation.
    • Responsible for developing an empowered team within the branches to ensure that the Branch teams are able to originate and execute deals with minimal intervention from Head office.  

     Accountability: Financial Performance [30%] 

    • Work with the Finance Department Reporting Teams to ensure that the monthly revenue and profitability reporting for the various trade products, branches and sectors are accurate across the countries.
    • Report on trade & Working Capital product profitability, cost-to-income ratios, including ensuring that the other ratios for trade performance are achieved and are aligned with the bank's objectives.
    • Acting as the custodian of the trade revenues & rebates, ensure that all the trade products revenues are reconciled and realized, this includes including appropriation of rebates from the Bank’s correspondence Network to Branches & timely processing & follow up of trade revenues included any revenue earned but not yet collected.
    • Understand the key product drivers of revenue, pricing, volume, efficiency, leakage, cost of funds, liquidity, growth, supply and demand etc. 

    Accountability: Product Management [30%] 

    • Work with the various Trade Teams to ensure a high-quality customer experience in order to maximize the Group’s revenues from trade products.
    • Research, create and implement the new products for targeted clients for the Bank.
    • Develop and embed a series of Trade products technical tools (including Risk-Return Calculators, Basel II /III etc) to ensure the customer needs and the value of the solution to the clients are correctly understood and are profitable.
    • Develop and embed a series of trade products reporting tools (for the assigned products revenue, client’s reports, utilisation etc) to ensure the customer needs and the value of the solution to the clients are correctly understood.
    • Proactively manage the implementation of the country/branch trade initiatives and to ensure minimal impact to productivity effort for trade products
    • Develop in-depth understanding of trade products for the Bank (trends, threats, and flows) and the economic/regulatory drivers.
    • Maintain a high level of customer contact, both by direct and indirect means viz., calls, research visits, Focus groups, questionnaires, tele-research, call reports and CVP information etc. to ensure that all CVPs and initiatives are either customer driven or at least validated with customer feedback.
    • Participate in external trade forums/seminars to enhance the bank’s visibility as a “Go To” Trade Bank. 
    • Responsible for driving all the trade finance tactical strategies including all the tactical initiatives identified in the Trade Strategy. 
    • Responsible for trade products reviews and enhancement.
    • Represent the trade team in all internal committee meetings i.e. Credit Committee. New Product Approvals, Pricing Committees 

    Accountability: Business Delivery [15%] 

    • Support with the full automation and digitization of both the Front and back-Office trade functionalities for the Bank and subsidiaries.
    • Ensure that all the new products developed and introduced, do not expose the bank to any undue risk. This includes the existing process and systems, the processing of trade instruments for the subsidiaries.
    • Develop innovative product propositions & deal structures that balance the need of the clients’ and the bank from a risk/cost/benefit perspective.
    • Embed a tool to monitor the sectors and product performance across the branches, sectors and subsidiaries.
    • Ensure suitable capacity planning mechanism are in place & monitored.
    • Develop and maintain detailed knowledge of the Trade products market share in Kenya & the subsidiaries while ensuring effective delivery to the client base.
    • Responsible for the development of Business performance reports i.e. revenue per client, revenue per product, revenue per segments, limits utilization, flash, MBR, customer limits, customer pricing, special pricing etc

    Accountability: People Management [10%] 

    • Continuously up-skill staff with regard to Trade products knowledge, including knowledge of the related process and external market environment i.e. legal, regulatory etc. 
    • Manage skills training and knowledge transfers within the team, including Intra & inter Teams training and knowledge transfer within the Group. Prioritising the skills transfer to Branches and subsidiaries. 
    • Transfer and sharing of the best practice to ensure the Teams receive appropriate training and development opportunities. 
    • Ensure we adhere to a high performing organisation profile and that the necessary tools are in place to maximise the ability of our people. 

    Qualifications

    Education and experience 

    • Bachelors Degree
    • Trade Finance Certification 
    • 5 years’ experience in Banking or Product management role.
    • Good understanding of the end-to-end operation of a trade organisation in both a local and international bank. 

    Knowledge & Skills [Minimum of 5] 

    • Strategic planning and management
    • Good working knowledge of both simple & complex trade products
    • Structuring & origination of Trade products
    • Product development & business development
    • Analytical skills
    • Interpersonal and communication skills

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    Group FI & Correspondent Bank Trade Sales Manager

    Trade Finance Products:

    These are all the products currently managed by the Trade & Working Capital Department as defined in the approved Trade & Working Capital Strategy and the FI Trade & Working Capital Product Paper.

    Overall job Purpose:

    The overall objective of the role is to drive the delivery of aggressive incremental FI Trade & Cash revenues for the countries & the group and drive the day-to-day FI Trade & Cash business as well. The role’s key focus is to lead the country teams to focus on an ambitious growth of FI Trade & Cash business, building strategic FI trade relationships locally & globally and maximizing cross selling opportunities and profitability for FI business. 

    The role is also responsible for the co-ordination and management of both the FI Trade & Cash products including putting in place strategies to increase the various rebates that the Bank receives correspondent bank relationships for our cash & trade business. The role is further responsible for ensuring that adequate Limits have been put in place by our various international correspondent bank to support the local FI businesses. The holder will act as a liaison between the local and international financial institutions.

    Key Accountabilities:

    Accountability: Operational Plan [ 15%] 

    • The design, development and delivery of the countries operational plan.
    • Formulate own operational plan across the various FI Trade & Cash products, including sales, products and channel’s needs, customer proposition and lending approach to FIs.
    • Ensure the plan is aligned with the Group Trade Strategy and the FI Trade Product paper and is supported by the various partners within the bank. 
    • Work with the Diaspora Team to understand FI customer needs, identify the most valuable FI customers and create customised FI trade & cash sales propositions. 
    • Discover FI relationship opportunities that need to be explored to increase our products distribution. 

    Accountability: Financial Performance [30%]  

    • Overall responsibility for the growth of the Bank’s FI trade & cash business revenues & profitability. 
    • Working closely with our Correspondent Banks to push down the cost of confirmation and funds by using instruments like Clean letters of Credit etc 
    • Using our global network of Bank push to ensure that all the incoming guarantees, Lcs and collections are channelled through the Bank. 
    • Responsible for driving the Ethiopia FI business both inward and outward and also ensure that the business that we conduct with Ethiopia does not expose the Bank to any undue risks. 
    • Deliver financial targets for the FI trade & cash business in the countries, whilst positioning the Bank’s FI products revenue growth for medium term. 
    • Manage Cost-to-income ratios for the business to ensure they are aligned with the countries objectives. 
    • Price deals appropriately in order to ensure the attractiveness of the deal to FI clients and that the return is commensurate with the risk and that the bank’s return is maximized. 

    Accountability: FI Product Management [30%] 

    • Develop in-depth understanding of the FI business [trends & threats], the local economic/regulatory drivers. 
    • Build and maintain a productive and strategic FI products relationship with local FIs in our presence /non-presence market and other parts of the world in order to drive the development and delivery of FI business for the bank. 
    • Champion the delivery of consistent, seamless and trusted customer service to ensure business retention and loyalty from Financial Institutions. 
    • Co-ordinate marketing approach and portfolio focus of the various FI Trade business to ensure a high quality customer experience in order to maximize the Group’s revenues from FI trade & cash business. 
    • Obtain adequate credit facilities and support in set up of appropriate credit lines for local & foreign banks on best terms ensuring that the bank achieves a reasonable TAT for setting up these Limits. 
    • Work with the Group Trade Product Head and the FI Credit Team to embed a series of Trade products technical tools [including Risk-Return Calculators, FI Credit scoring etc] to ensure the customer needs and the value of the solution to the clients are correctly understood and are profitable. 
    • Participate in external trade forums/seminars to enhance the bank’s visibility as a “Go To” FI Trade Bank.
    • Responsible for driving all the FI Trade & Cash business tactical strategies including all the initiatives identified in the Trade Strategy & the Financial Institution Trade Products Papers. 
    • Responsible for FI trade Cash & Trade products reviews and enhancement. 

    Accountability: Business Delivery [15%]

    • Identify impediment to booking FI deals and resolve with the assistance of inter related areas in the bank to ensure the deals in the pipeline are booked. 
    • Proactively build an internal and external network that will facilitate the generation of FI Trade & Cash client leads (e.g. industry/trade associations, chamber of commerce, industry seminars etc.)  
    • Develop and implement a plan that will enable the bank to utilize & monetize limits extended to it by its global correspondent banks & partners such as Citibank, Commerzbank amongst others. The limits are currently idle and in excess of USD 500 million. 
    • On-going cross selling and upselling to the bank’s defined top FI customers. 
    • Negotiate and close “stand alone” sales. Ensure that all clients follow up activity including call reports, letters, tenders etc are produced to a high standard in a tight time frame and that all stakeholders are fully informed. 
    • Provide input to product development and design of marketing and sales materials founded on understanding of FI client’s needs. 
    • Ensure that all sales and performance management measures (e.g. sales pipeline tool, database, meetings etc) are adhered to. 
    • Respond to key FI Trade RFP’s pitch writing and presentation. 
    • Develop and implement various trade initiatives breakfast events, workshops, seminars, cocktails etc the objective of which is to drive sales and improve the bank’s visibility in terms of trade finance. 

     Accountability: Stakeholders Management [10%]

    • Maintain relationships with the relevant internal stakeholders' groups within the countries to ensure the embedment of the commercialization ethos and drive collaboration. 
    • Seek out relevant local and global FI partners to ensure that FI trade business delivers the relevant and holistic business proposition. 
    • Manage skills training and knowledge transfers within the team, including intra & inter teams training and knowledge transfer within the Group. Prioritising the skills transfer to Branches and subsidiaries. 
    • Transfer and sharing of the best practice to ensure the teams receive appropriate training and development opportunities. 
    • Ensure we adhere to a high performing organisation profile and that the necessary tools are in place to maximise the ability of our people. 

    Qualifications

    Education and experience:

    • Bachelors Degree.
    • Trade Finance Certification is an added advantage.
    • 5 to 8 years’ experience in banking or Product management role.
    • Proven track record in Financial Institution business either as a Product Manager or a Relationship Manager.

    Knowledge & Skills [Minimum of 4] 

    • Strong selling and negotiation skills-must be “Deal closer”
    • High quality written and verbal communication and presentation skills
    • Excellent interpersonal skills
    • Time Management
    • Networking
    • Enthusiasm and high level of drive

    Competencies:

    • Personal and interpersonal skills
    • Positive attitude
    • Technical knowledge
    • Commercial effectiveness
    • Control Environment
    • Management and Leadership  

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    General Manager - Group Cyber Defense Operations

    Role Description:

    The role is part of the Group Information Security department in Equity and has a direct reporting line to the Group CISO. This role will lead a team of experienced Analysts and senior Subject Matter Experts and will be responsible and accountable for the Cyber Defense processes and engineering capabilities which protect Equity’s information assets. 
    The GM, Cyber Defense Operations will play a key role optimizing the technology, people and process portions of our defense in depth strategy, implementing standardization, automation, and innovation based on Equity’s Cyber threat profile.
    The role must have an established background managing a security operations function, strong technical knowledge, experience handling a fast-paced operational cadence, and a results-driven mindset.

    Job Responsibilities:

    • Lead all group security detection and response activities with the goal of ensuring effective and consistent group posture; maintain and mature visibility requirements and standards, continuously improve SOC response capabilities.
    • Manage, develop, retain, and mentor a talented group of approximately 35 internal security Specialists, Analysts, Engineers and senior Security SMEs who work within the Incident Response, Vulnerability Management, Endpoint protection, Network, Application, Data protection and Threat Intelligence / Hunt teams.
    • Monitor and manage the threat lifecycle from identification via external and internal intelligence, prioritization of existing weaknesses and vulnerabilities, to containment and resolution of active threat.
    • Provide leadership and direction to our Hybrid SOC external supplier in order to align their performance with Equity’s operational targets and desired outcomes.
    • Be part of the Information Security senior leadership team, working closely with the Group CISO and peers to continuously mature security strategy and investments to align with Equity’s operating business model and threat environment, aiming to achieve maximum risk reduction while enabling Equity’s strategy and digital growth objectives.
    • Collaborate with other IT and Business leaders including the Security GMs, CIOs, and IT Operational teams to deliver maximum Cyber resilience as a part of the overall security strategy.
    • Develop key metrics to measure effectiveness of Cyber Defense capabilities and establish and facilitate forums to provide visibility to performance (e.g., threat briefings, response/detection metrics).
    • Regularly report on the status and performance of the security capabilities and tasks assigned to your team.
    • Remain current on cybersecurity threat landscape and mature SOC capabilities accordingly.
    • Support customer facing teams as necessary on matters of Cyber Defense, including assisting with questionnaires, RFPs, or joining customer calls if appropriate.
    • Support Equity’s compliance and regulatory audits, representing Cyber Defense capabilities.
    • Support Equity’s business growth strategies by working closely with acquired companies when required to integrate them into Incident Response technologies and processes
    • Responsible and accountable for the quality and coverage of the Cyber response function.

    Qualifications:

    • Bachelor’s degree in information technology, Computer Science, or a related field; Masters preferred.
    • 10+ years of multi-disciplinary Information Security and Information Technology experience, with 5+ years in a technical leadership role.
    • Demonstrated experience in creating communication channels and operational processes with external stakeholders and internal stakeholders within Commercial and Business support Units, to effectively manage incident response, insider threat, or any other violations.
    • Ability to work in a highly dynamic environment, within an extremely fast paced, high growth company.
    • Strong understanding of current and emerging trends and threats.
    • Strong understanding of common best practices, frameworks, and regulations (NIST 800-53, ISO 27001, OWASP, MITRE ATT&CK, CIS, etc).
    • Detailed understanding of offensive cybersecurity tactics, techniques, and procedures.
    • Broad knowledge across all relevant facets of a holistic, modern cybersecurity program, including.

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    Administration Manager

    Job Purpose:

    Responsible for planning and coordinating administrative procedures, policies, systems and devising ways to streamline processes, to ensure all admin support activities are carried out efficiently and effectively to allow other operations to function properly. The role also will contribute to the overall strategic and operational management of the Administration unit within the Bank.

    Key Accountabilities: 

    Governance

    • Ensure policies and procedures across the bank network align to group (customization of Policies and procedures)
    • Support periodic review and update of policies and procedures as per set out frequency.
    • Assist in improving department quarterly NPS scores.
    • Ensure compliance through effective Risk management, update of Risk registers and Closure of raised Audit issues.
    • Contracts management, monitoring and tender evaluation participation for all outsourced services
    • Financial/Planning & Budget Management
    • Departmental annual budget preparation, monitoring and controlling.
    • Support in preparation and review of tools of trade bulk purchase business cases requiring group approvals.
    • Drive and support cost management initiatives and track the outcomes
    • Comprehensive Cleaning: Ensure all Bank premises are in good condition and habitable work environment.

    Mail Services:

    • Supervise mailroom operations that includes but not limited to;
    • Receiving incoming mails
    • Dispatching outgoing mails
    • Resolving issues that may arise as a result of misroute or misplacement of mails.

    Staff Welfare:

    • The service encompasses provision of Tea services, clean drinking water, meals and snacks during official meetings/ trainings. 

    Invoice Desk:

    • The responsibility of the Invoice help desk is a primary liaison between Equity Group vendors and a variety of internal stakeholders and shall foster a culture of compliance within vendor engagements.   The manager’s role will be to oversight the desks’ critical activities and resolve issues that are reported, evaluated, and assign appropriate corrective action owners based on severity and other relevant criteria.

    Cheques Processing

    The role will be oversight on the following.

    • Monitor cheque processing SLAs
    • Monitor delivery of cheques to branches
    • Staff training on cheque applications to reduce erroneous orders 

    Fleet Management

    • Monitor bank vehicles through tracking installed in the bank system.
    • Evaluate and appraise drivers based on their driving skills & habits.
    • Monitor and analyze repairs and maintenance costs for the bank fleet.
    • Coordinate repairs and maintenance of bank vehicles through bank approved vendors
    • Review and amend fuel limits for various bank vehicles

    Staff Accommodation, & Events Management

    • Supervise documentation and planning of the logistics for all the banks events, meetings and trainings. 
    • Assist in the establishment of an appropriate venue and vendors to develop an events concept.
    • Coordinate site visits with the business stakeholders and shortlisted vendors to establish events requirements.
    • Liaise with the business stakeholders to develop a concept that meets the objective and business expectation and support in budget preparations.
    • Conduct vendor performance and site visits in liaison with supply chain team every three months for better services to ensure services are offices within the contracted terms.

    Supplier/ Customer Performance

    • Develop and implement duty roster for branch visit.
    • Ensure the adoption of Digitization and automation of processes.
    • Establish and measure appropriate KPIs & SLAs in relation to Admin vendors.

     Qualifications And Experience

    • Academic: Bachelor’s degree in Business management, Supply Chain Management or Business Administration
    • Desired work experience: Minimum of 5 - 10 years proven experience in a similar role or Property and Facilities management

    Key Competencies & Skills

    Technical Competencies

    • Understanding on development and management of contracts including lease contracts and service level agreements.
    • Knowledge and experience in modern Administration and logistics management practices to effectively manage and supervise staff and suppliers to support business performance.
    • Understanding of the safety and health regulations and applications at the workplace
    • Knowledge and effective application of all relevant policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

    Behavioral Competencies

    • Negotiating skills- ability to negotiate lease terms to achieve best value in the market within the relevant parameters
    • Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who affect performance.
    • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance
    • Organization skills: ability to prioritize, plan, coordinate, work under pressure and without supervision.

    Method of Application

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