Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.
Read more about this company
POSITION SUMMARY
- Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing.
- Install and repair finishes, such as laminates.
- Perform rough-in framing for doors, frames, windows, and cabinetry.
- Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property.
- Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
- Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors.
- Load, transport, and unload freight from elevator to designated area, using hand truck.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move up and down a ladder. Perform other reasonable job duties as requested by Supervisors.
go to method of application »
POSITION SUMMARY
- Fix minor plumbing problems such as unclogging drains. Assemble pipe sections, tubing, and fittings.
- Fill pipes or plumbing fixtures with water or air to detect and locate leaks.
- Review blueprints, building codes, and specifications.
- Study building plan and inspect structure in order to plan installations.
- Measure, cut, thread, and bend pipe to required angle. Install and maintain pipe assemblies, fittings, valves, appliances, and fixtures.
- Perform miscellaneous minor repairs.
- Perform preventative maintenance on tools and equipment.
- Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
- Develop and maintain positive working relationships with others.
- Speak with others using clear and professional language.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance.
- Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
- Grasp, turn, and manipulate objects of varying size and weight.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move up and down a ladder. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
go to method of application »
POSITION SUMMARY
- Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order.
- Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement.
- Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.
- Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Read and visually verify information in a variety of formats (e.g., small print).
- Enter and locate work-related information using computers and/or point of sale systems.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
POSITION SUMMARY
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Communicate with guests, other employees, and/or departments to ensure guest needs are met.
- Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Complete scheduled inventories of supplies, food, and liquor.
- Check stock and requisition necessary supplies.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment
go to method of application »
JOB SUMMARY
- Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
- Conducting Day-to-Day Restaurant Operations
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.
Providing Exceptional Customer Service
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
Conducting Human Resource Activities
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.
Additional Responsibilities
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
go to method of application »
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment
go to method of application »
POSITION SUMMARY
- Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment.
- Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves.
- Order, mark, and stock parts and supplies as needed.
- Maintain inventory and purchase orders log. Inspect tools, equipment, or machines.
- Enter and locate work-related information using computers.
- Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test.
- Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols.
- Respond and attend to guest repair requests.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Speak with others using clear and professional language.
- Visually inspect tools, equipment, or machines.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight.
- Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
POSITION SUMMARY
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances.
- Call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints. Resolve safety hazard situations.
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses.
- Complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
- Conduct investigations and gather evidence.
- Conduct interviews with relevant parties.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position.
- Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment
go to method of application »
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment
go to method of application »
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment
go to method of application »
POSITION SUMMARY
- Receive, unload, and process deliveries. Verify and track received inventory and complete inventory reports and logs. Complete requisition forms for inventory and supplies.
- Notify manager/supervisor of low stock levels in a timely manner.
- Work with suppliers to resolve discrepancies between invoices and actual received merchandise.
- Troubleshoot vendor delivery issues and oversee return process.
- Adhere to food safety and handling policies and procedures across all food-related departments or areas.
- Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Maintain and organize all received pallets until product is “broken down”, removed and/or stored. Remove empty pallets, cardboard, and trash and place in proper storage areas.
- Assign and ensure work tasks are completed correctly and on time; serve as a departmental role model or mentor.
- Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work-related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
POSITION SUMMARY
- Prepare special meals or substitute items.
- Regulate temperature of ovens, broilers, grills, and roasters.
- Pull food from freezer storage to thaw in the refrigerator.
- Ensure proper portion, arrangement, and food garnish.
- Maintain food logs.
- Monitor the quality and quantity of food that is prepared.
- Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials.
- Inform Food & Beverage service staff of menu specials and out of stock menu items.
- Ensure the quality of the food items.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare cold foods.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Anticipate and address guests’ service needs.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors
go to method of application »
JOB SUMMARY
- The Account Manager is responsible for managing and maintaining on-going relationships with properties and owners, and works closely with Marketing Knowledge Experts (KE) to ensure Marketing initiatives are being executed at the property and regional levels in partnership with the Centers of Excellence (COE). Serves as the primary point of contact for a collection of hotels for Brand, Marketing and Digital (BMD) needs. Designs customized annual marketing and implementation plans for each assigned property including setting key marketing goals and identifying key marketing channels to be utilized to reach goals.
CANDIDATE PROFILE
Education and Experience
- 2-year degree in Marketing, Hospitality Management or related major; 4 years’ experience in Marketing, Hospitality Management, or related professional area.
OR
- 4-year degree in Marketing, Hospitality Management or related major; 2 years’ managerial experience in Marketing, Hospitality Management, or related professional area.
- Fluency of English and Spanish required.
Preferred:
- MBA or similar advanced degree.
- Hotel property experience, hotel field marketing experience, or related.
- Prior experience in the field of marketing or marketing services support, digital marketing and social media.
- International working experience.
CORE WORK ACTIVITIES
- The following are specific responsibilities and contributions critical to the successful performance of the position:
- Serves as the primary point of contact for a collection of hotels for Brand, Marketing and Digital (BMD) needs.
- Designs customized annual marketing and implementation plans for each assigned property including setting key marketing goals and identifying key marketing channels to be utilized to reach goals.
- Communicates with property to get input throughout planning process.
- Understands owner expectations in order to develop effective marketing solutions that meet the expectations and create value for both owners and Marriott International.
- Develops a thorough understanding of the lodging business (hotel operation, industry drivers, challenges, competitors, MI’s position in the global marketplace) and cutting edge marketing trends to unveil opportunities for growth.
- Understands global brand and marketing strategies and their application to the Latin American markets and its consumers.
- Evaluates if global strategies meet the marketing needs of all the brands for the Latin American Markets and pull through new marketing programs/products/services to ensure successful, brand appropriate local implementation.
- Provides marketing budget guidance to property leadership.
- Works with COEs, KEs and other MI teams to execute key marketing and digital activities.
- Manages coordinators and any other BMD support personnel, as assigned and ensure quality of work.
- Shares quantitative view on how various channels/activities support business objectives (e.g., anticipated ROI per channel) and set goals/targets.
- Determines KPIs and specific goals for properties, monitor progress against those goals and provide reports and information about progress.
- Updates plans as needed based on performance.
- Educates hotel and regional leadership about strategy, best practices, and policies/procedures to uphold adherence to and adoption of regional guidance.
- Educates GMs/owners on marketing and eCommerce topics and trends.
- Identifies opportunities for expanding services for a given property; shares value of expanded services with property leadership; includes ROI analyses for services and campaigns.
- Responds to ad-hoc requests.
go to method of application »
POSITION SUMMARY
- Check figures, postings, and documents for accuracy.
- Record, store, access, and/or analyze computerized financial information.
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit and reconcile all revenue postings.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
go to method of application »
JOB SUMMARY
- The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.
CANDIDATE PROFILE
Education and Experience
- 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Strategic Planning and Decision Making
- Analyzes financial data and market trends.
- Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.
- Compiles information, analyzes and monitors actual sales against projected sales.
- Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
- Thinks creatively and practically to develop, execute and implement new business plans
- Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.
- Implements a system of appropriate controls to manage business risks.
Leading Accounting Teams
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Communicates the goals and the owner priorities to subordinates in a clear and precise manner.
- Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
- Holds staff accountable for successful performance.
Developing and Maintaining Finance and Accounting Goals
- Supports property strategy from a finance and accounting perspective
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures Profits and Losses are documented accurately.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Ensures appropriate corrections are made to audit results if necessary.
- Reviews audit issues to ensure accuracy.
Managing Projects and Policies
- Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
- Generates and providing accurate and timely results in the form of reports, presentations, etc.
- Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
- Oversees internal, external and regulatory audit processes.
- Ensures compliance with Standard Operating Procedures (SOPs).
- Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
Anticipating and Delivering on the Needs of Key Stakeholders
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
- Understands the owners' perspective and ROI expectations.
- Anticipates and addresses owner needs and involves ownership in key decisions.
- Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
- Advises the GM and executive committee on existing and evolving operating/financial issues.
- Facilitates critique meetings to review information with management team.
- Attends owners meetings in order to provide context and explanation for financial results.
- Attends meetings and communicates with the owners, understanding the priorities and strategic focus.
- Demonstrates a commitment to meeting the needs of all key stakeholders.
- Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
Managing and Conducting Human Resource Activities
- Ensures team members are cross-trained to support successful daily operations.
- Ensures property policies are administered fairly and consistently.
- Ensures new hires participate in the department’s orientation program.
- Ensures new hires receive the appropriate new hire training to successfully perform their job.
- Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
go to method of application »
POSITION SUMMARY
- Manage the day-to-day activities for social media channels.
- Establish long-range objectives and specify the strategies and actions to achieve them.
- Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
- Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
- Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
- Provide measurement of the impact of online presence to the hotel’s overall business.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail