Openings at Crystal Recruit

Responsibilities

• Owning and achieving the business goals and objectives by creating and nurturing large partners, Government institutes, apex trade bodies ecosystem.
• Lead the direct account team on field.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Continuous exploration and creation of large opportunities by directly engaging with strategic entities, trade bodies and Govt organizations.
• Drive pilot initiatives, MOUs, sales and product implementation in these strategic entities

Requirements

• Degree in Sales/Marketing.
• Experience in handling Government institutes, associations, trade bodies etc.
• 5-7 years in a similar role.
• Strong communication skills.
• Team Management.
• Experience in managing direct sales and indirect sales operations in IT Sector
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

go to method of application »

Responsibilities

• Owning and achieving the business goals and objectives by creating and nurturing the Customer success ecosystem.
• Lead a team of customer success executives and mentor them by working with them on the field.
• Implement customer success processes.
• Ensure Business results through renewals and referral sales.
• Ensure Customer Happiness and Success through CHI.
• Manage and nurture teams.
• Guide team growth, performance evaluation and clarity about career path

Requirements

• Degree in Accounts/Finance
• 7 - 10 Years' experience in a similar role
• Strong communication skills and interpersonal skills.
• Strong communication skills
• Team management.
• Disciplined execution.
• Customer Empathy
• Experience in managing customer support and customer success journey in similar space.
   

go to method of application »

Responsibilities

• Owning and achieving the business goals and objectives by creating and nurturing the existing Certified partners network and partner growth.
• Lead the Certified partners team.
• Nurture the existing certified partner network and help them build their organizations.
• Monitoring industry trends, new regulations, and technological advances that may impact the business
• Analyzing financial statements to identify areas of improvement and opportunities for growth
• Developing strategic plans with partners to ensure effective communication and collaboration
• Managing relationships with partners to ensure they are satisfied with the partnership's performance
• Reviewing contracts with partners to ensure compliance with legal requirements
• Work with partners to create a jointly own the business plan of certified partners.
• Managing and nurturing Sales teams.

Requirements

• Graduate preferably from Sales/Marketing specialization.
• 5 - 7 years' Experience in handling ICT channels in Kenya.
• Excellent communication, negotiation, and presentation skills
• Strong project management skills, with ability to handle multiple projects simultaneously
• Highly detail-oriented and organized, with excellent follow-through
• Creative thinker with ability to develop innovative solutions
• Team Management skills.
• Hands on experience in field sales.