Jobs at Absa Bank Limited

Job Summary

• To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
• The primary objective is to maximise sustainable risk-adjusted / EP portfolio contribution.
• The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.

Job Description

Accountability: Sales and Service: - 70%

• Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances [risk profile] dictate).
• Consult customer owners/managers on financial/credit issues and general business practice/ideas.
• Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes. Calculating the most appropriate means of communicating them to customers.
• Deal with, and find resolutions for, customer complaints.
• Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
• Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
• Monitor and ensure adherence to risk service standards.

Accountability: Business Management: - 25%

• Research, create and follow up on a target list for potential new business.
• Identify priority customers using the Customer Prioritization Guidelines to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications.  Role holder will be expected to input certain key information such as judgmental information (They will work closely with SME Credit)
• Monitor and control the quality of the portfolio using “Condition of Sanction” triggers where possible and in accordance with RM guidelines and Bank policy.
• Manage “Early Warning List” customers to reduce risk, following H.O. and Regional guidance provided.
• Adhere to procedures and guidelines within the BB RMCD.

Accountability: Staff Management: - 5%

• Day-to-day support to Enterprise Bankers and branch staff in provision of consistent service quality and risk. 
• Manage own leave plan.
• Offer support as per business request.

Risk & Control Objective

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Bank Kenya Plc Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.”

Technical skills / Competencies 

Personal Attributes:

• Delivering results and meeting customer expectations.                                      
• Managing relationships                                                    
• Personal organization                                                                       
• Self development                                                               
• Adaptability                                                                                     
• Working with others
• Decisiveness
• Active listening
• Analytical thinking
• Judgment
• Writing and Reporting

Skills required to undertake the role:

• Relationship skills
• Risk skills

General Corporate skills

• Leadership and team skills
• Product skills
•  Presenting and Communicating information
• Knowledge of the bank’s products, services and policies required to undertake the role:
• The jobholder will be required to have a detailed knowledge of the core set of Business Banking products.
• For Complex products, a good knowledge will be required sufficient to:-
• Recognize the changing needs of the customer.
• Identify products/service that best satisfies customer need.
• Introduce the product/service.
• Co-ordinate the introduction of the relevant Group product specialist.
• Deal with customers directly as required.
• A good knowledge of the products & services available in the Personal Sector is also required to satisfy the individual financial needs of business owners/key individuals.
• The jobholder will require a broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.

Knowledge, Expertise and Experience

Must have good knowledge on:-

• Enterprise Banking,
• customer relationship management
• Team management

Education:

• Business Degree

Closing date: 5 April 2022

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Job Summary

• To provide specialist advice & support to elicit, analyse, digital Wallet processes, policies & information systems, through the execution of predefined objectives as per agreed (SOPs).
• Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

Key Activities

• Apply relevant research methodologies, tools, and techniques to gather information effectively and purposefully
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Deliver IT Digital analysis services as per agreed performance contract
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Identify and recommend new innovative ways of achieving quality results
• Optimize the availability of the IT infrastructure to deliver cost effective improvements that deliver tangible benefits to business units and customers
• Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
• Provide holistic management of availability that includes people and processes as well as technology
• Take actions to achieve reductions in frequency and duration of incidents that impact Digital Wallet availability
• Ensure shortfalls in Digital Wallet availability are recognized and appropriate corrective actions are identified and progressed
• Create and maintain a forward-looking availability plan aimed at improving the overall availability of IT services and infrastructure components to ensure that existing and future availability requirements can be met
• Provide regular reports on availability to Technology management and respective business partners
• Organize and maintain a regular availability review process with both key business and IT representatives
• Initiate and coordinate actions required to maintain or improve availability of applications
• Act as a coordination point for changes to availability levels of applications when needed
• Establish measures and reporting that reflect business, user and IT support requirements with regards to application availability
• Participate in Change Control meetings to assess and authorize changes from an availability perspective
• Assist in SLA negotiation efforts from an availability capability standpoint
• Define the key targets of availability required for the applications and their components that underpin a new or enhanced IT application as the basis for an SLA agreement
• Analyze and review actual availability levels achieved against SLAs and OLAs
• Maintain an awareness of technology advancements and best practices that support application availability

Accountability:  Test Management

• Responsibility is to ensure that proper testing occurs for all Digital Wallet changes released into the production environments

Key Activities

• Work closely with Release Analysts
• Review releases and assign appropriate release testing tasks
• Compile and review the Testing Deliverables
• Conduct installation procedure tests
• Participate in functional, performance, and integration testing results
• Coordinate user acceptance testing
• Coordinate back out testing
• Conduct supporting documentation review
• Compile test results
• Conduct release test review
• Coordinate post release testing
• Validate and communicate results of testing activities

Accountability:  Business Liaison

• Single point of contact for one or more business units to represent IT Digital Wallet services.

Key Activities

• Identify service needs for the Business Units represented to IT
• Escalate Business unit service issues to the Service Manager
• Communicate service status on service issues to the Business Unit
• Assist in SLA negotiation efforts with Business Unit(s)
• Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management

• Build relationship with country Technology Risk and Compliance team and provide support wherever required.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management

• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Establish and maintain a succession plan for the team.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
• Resolve grievances rose by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Accelerator programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised.
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

Education and Experience Required

• Undergraduate or higher in Computer Science or any other Technology related field.
• Software development experience
• ITIL Certification or Equivalent
• Architecture Framework Certification (e.g. TOGAF The Open Group Architectural Forum 8.1).
• 7 years minimum IT experience
• Experience in mobile financial services from either Telco or Financial Institution companies.

Subject Matter Expert Qualifications

• Dev Ops Certification
• Agile and Scrum master Certification will be added advantage
• ITIL Certification
• Minimum 7-10 years’ experience in IT exposure
• Minimum of 2 year service management experience

Knowledge & Skills: (Maximum of 6)

• Translate Bus Requirements to Tech Solutions (Solid)
• Software development skills (Solid)
• Negotiation Skills (Solid)
• Strategic Thinking (Solid)
• ITIL - Governance Framework (Solid)
• Communication Skills (Written and Verbal) (Solid)
• Subject matter expertise (Solid)
• Understand the IT service delivery within a corporate environment (Advanced)
• Conceptual thinking skills (Solid)
• Ability to analyse, make decision and initiate act (Solid)

Competencies:  (Maximum of 8 competencies)

• Agile ways of working (Meets all the requirements)
• Business Analysis (Meets all the requirements)
• Commercial mindset - (Meets all the requirements)
• Creative and innovative thinking (Meets all the requirements)
• Openness to change (Meets some of the requirements and would need further development)

Education

• Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Closing date: 2 April 2022

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Job Summary

To manage the implementation, maintenance, and enhancement of all Digital Wallet Applications to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

Job Description

Accountability:  Service (Applications) Availability

The prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives for the service.

Key Activities

• Deliver IT Digital analysis services as per agreed performance contract
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Identify and recommend new innovative ways of achieving quality results
• Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
• Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
• Provide holistic support of application availability to Business Users
• Take actions to achieve reductions in frequency and duration of incidents that impact application availability
• Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed
• Take action on agreed appropriate actions with Line Management to maintain or improve application availability levels
• Initiate and coordinate actions required to maintain or improve availability of applications
• Act as a coordination point for changes to applications when needed
• Maintain an awareness of technology advancements and best practices that support application availability

Accountability:  Test Management

• Responsibility is to ensure that proper testing occurs for all Application changes released into the production environments as assigned to you by Line Management

Key Activities

• Work closely with Release Analysts
• Review releases and assign appropriate release testing tasks
• Compile and review the Testing Deliverables
• Conduct installation procedure tests
• Participate in functional, performance, and integration testing results
• Coordinate user acceptance testing
• Coordinate back out testing
• Conduct supporting documentation review
• Compile test results
• Conduct release test review
• Coordinate post release testing
• Validate and communicate results of testing activities

Accountability:  Business Liaison

• Single point of contact for one or more business units to represent IT Digital Wallet services.

Key Activities

• Identify service needs for the Business Units represented to IT
• Escalate Business unit service issues to the Service Manager
• Communicate service status on service issues to the Business Unit
• Assist in SLA negotiation efforts with Business Unit(s)
• Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management

• Build relationship with country Technology Risk and Compliance team and provide support wherever required.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management

• Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
• By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
• Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Education and Experience Required

• Undergraduate or higher in Computer Science or any other Technology related field.
• 3 years IT experience minimum
• Experience in mobile financial services from either Telco or Financial Institution companies.

Subject Matter Expert Qualifications

• ITIL v3 Certification
• Minimum 3-5 years’ experience in IT exposure

Knowledge & Skills: (Maximum of 6)

• Translate Bus Requirements to Tech Solutions (Solid)
• Negotiation Skills (Solid)
• Strategic Thinking (Solid)
• ITIL - Governance Framework (Solid)
• Communication Skills (Written and Verbal) (Solid)
• Subject matter expertise (Solid)
• Understand the IT service delivery within a corporate environment (Advanced)
• Conceptual thinking skills (Solid)
• Ability to analyse, make decision and initiate act (Solid)

Competencies:  (Maximum of 8 competencies)

• Agile ways of working (Meets all the requirements)
• Business Analysis (Meets all the requirements)
• Commercial mindset - (Meets all the requirements)
• Creative and innovative thinking (Meets all the requirements)
• Openness to change (Meets some of the requirements and would need further development)

Closing date: 2 April 2022

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Job Summary

Proactively work with business unit technical product and service teams (tribes & squads – internally & externally) to enable business continuity & consistent, quality technology service availability and resilience. Ensure the ongoing alignment of people, processes and systems for optimal service performance. This includes partnership of the business across the end-end service management value chain & includes the following key areas of focus: • Service Management (Service Mapping, Service Reviews, Service Cataloguing & Updates, Service Performance Monitoring, Service Processes) • Reporting & Document Management Change & Release Planning • Event & Incident Management • Risk, Governance & Compliance

Overall Job Purpose

• Proactively work with business unit technical product and service teams (tribes & squads – internally &
• externally) to enable business continuity & consistent, quality technology service availability and resilience.
• Ensure the ongoing alignment of people, processes, and systems for optimal service performance.
• This includes partnership of the business across the end-end service management value chain & includes the following key areas of focus:
• Service Management (Service Mapping, Service Reviews, Service Cataloguing & Updates, Service Performance Monitoring, Service Processes).
• Reporting & Document Management.
• Change & Release Planning.
• End to End Event & Incident Management.
• Follow through on Root Cause Analysis and permanent resolution.
• Risk, Governance & Compliance.
• Ensure Ticket handling SLAs’ & KPIs’ are met.

Key Accountabilities

Service Delivery Management - 30%

• Leverage deep technical expertise and cross domain knowledge to accurately map IT services for assigned technology product & service areas This includes mapping & formally documenting & modelling all assets, resources, dependencies, accountabilities & associated risks & costs across the IT infrastructure environment (internally & externally provided).
• Work with a range of stakeholders to define service parameters and standards.
• Collaborate with technical teams to effectively document & store service maps & associated service parameters including all architecture & infrastructure models, service standards and parameters, capacity & capability requirements etc.
• Continuously revise & update service catalogues & parameters to reflect ‘current state’ of the area aligned to change & release planning processes for the business area.
• Leverage deep technical (technology & ITSM) knowledge & expertise & proactively assess the overall service health of the area (real time leveraging appropriate technology).
• Leverage these real time health assessments to proactively identify & prevent service unavailability, instability & overall performance degradation risk for Absa Bank Ke Products & Services.
• Facilitate start of day health checks with relevant technical teams including chairing of daily production meetings.
• Conduct ongoing service reviews against defined standards and parameters with relevant stakeholders including suppliers.
• Continuously monitor service performance and identify risk (ahead of major events & incidents).
• Consolidate health assessment & specific service review information & translate this into impactful & relevant business insights to guide continuous improvements in technical product and service development (run & change) and associated changes & release.
• Drive service improvement & SLA achievement across the business area (influence stakeholders for optimal service delivery).
• Drive service resilience objectives across the business area & show significant improvements in resilience through effective capability & awareness building within and across technology product & service teams.
• Assume one stop shop accountability for the accuracy of all Service Information Management Systems (e.g., Stability and Resilience, etc.).
• Drive the adherence to Service Management processes (Incident (major and standard), problem and change), and produce of the relevant process deliverable (i.e., Executive Incident Summary) Work with agile & waterfall teams to assess capacity & capability requirements to deliver optimal service performance & ensure any gaps identified are closed.
• Leverage deep technical expertise & cross domain knowledge to contribute to the development of Group ITSM standards and processes.

Change & Release (Operational Readiness) – 10%

• Work collaboratively with operational readiness and technology teams to define / predict potential change & release impact across the business (own services & dependent / interdependent services).
• Coordinate the development of consolidated change & release plans for defined area
• Work collaboratively with and embedded as part of agile teams & waterfall project teams to effectively plan changes & releases (all resourcing, timing / scheduling etc., performance metrics & parameters etc.).
• Define service parameters and changes aligned to changes & releases planned and communicate these across dependent / interdependent groups of users.

Incident Management: - 25%

• Cascade & embed all incident management processes & practices in the assigned business area.
• Work embedded across squads to lead incident & event management resolution
• Ensure all events are appropriately recorded and managed to conclusion (aligned to Group Incident / Event Management Standards and practices).
• Leverage event management insights & translate lessons learnt across all relevant stakeholder groups (no repeat incidents!!)
• Ensure the accuracy of event management data & event status on the CMDB & ensure event management data is relevant, usable & beneficial to the organization (speak the language of the business).
• Work collaboratively with the Group Resilience teams to positively contribute to the continuous improvement of event management processes and practices.
• Promote incident prevention & repeat incident prevention through proactive service reviews, relevant business insights and capability building routines & processes.
• Achieve all incident / event management targets and standards (e.g., quality of resolution, time to resolution, cost impact, customer impact etc.).

People - 25%

• Coach & mentor technology & service management teams on various areas of expertise (technical landscape / service management)
• Conduct peer reviews, & problem solving within and across the broader team as required
• Provide technical subject matter expertise and support in the attraction and recruitment of Service Management resources
• Participate as a subject matter expert in the development & development planning of the broader Service Delivery team as required
• Support the people change teams & or Group Service Engineering teams in the design of adoption processes, training material etc.
• Support Group Wide capability building processes

Education and experience required

Preferred

• At least 3 years’ experience of Service Management, ideally in an IT environment
• Experience working in a matrix environment with cross border accountabilities.
• Experience of creating measuring, monitoring, and managing service levels.
• Experience of managing relationships and leading negotiations with clients and suppliers.
• Experience of communicating effectively with Senior and Top Management.
• The role holder will be a leading Service Management exponent within Absa Bank Kenya PLC
• Proven record of delivering quality services in a changing environment.

Essential

• Up to date with initiatives taking place within the Service Management and Financial Services sector and IT industry.

Knowledge and skills: 

Essential 

• ITIL – Service Management essentials
• Service Management and Control
• Supplier Relationship Management
• Customer Relationship Management
• People Management and Supervision
• Able to achieve and maintain high standards – always looking for improvements
• Basic IT Literacy – the ability to do word processing, work with simple spreadsheets & e-mail
• Team working with a customer focus
• Communication skills, verbal and written at both business and technical levels.
• Analytical skills
• Information gathering and listening skills
• Enthusiasm & drive with total commitment to service improvement.
• Ability to deliver services and changes in a safe and controlled way
• Basic cost management and numeracy skills.

Preferred

• In-depth knowledge of IT Service Management techniques
• Working knowledge of services and products provided by Operations & IT and third parties
• Working knowledge of charging and cost recovery policies
• Working knowledge of the client organisations
• Understanding of short and medium-term business plans for the organization
• Working knowledge of Project Development techniques, specifically Prince 2
• Comprehensive knowledge of Service Improvement techniques
• Basic knowledge of banking services

Competencies:

• Commercial awareness/ Entrepreneurial
• Drive for results
• Relationship /Partnership approach
• Technical skills/knowledge
• Team building/player
• People Management capability
• A resilient and inspirational leader.

Education

• Bachelor's Degree: Information Technology

Closing date: 5 April 2022

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Job Summary

Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Overall Job Purpose

Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realized. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Key Accountabilities

Analysis including Business Case- 30%

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand.
• Implement routines to get to know / become an expert in various business processes (e.g., spend time in business & with users).
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing).
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions.
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope).
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features.
• Define testing requirements (pass or fail test cases).
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.).

Solution Design (within DevOps Context) - 30%:

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces, and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular).
• Leverage business analysis & modelling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration.
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g., risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organizations technical landscape, environment, and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when).
• Continuously improve system requirements mapping (e.g., leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams).
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality).
• Facilitate resolution during development & testing phases for any change requirements.

Solution Delivery and Testing (Manual) - 15%

• Define the manual testing strategy & test cases for various solutions.
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams).
• Develop manual testing frameworks and patterns for the solution.
• Lead the manual testing process for various solutions (e.g., execute test cases, analyse results).
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process.
• Review & monitor system stability, resilience etc. throughout the testing process (e.g., integration) & in production.
• Define & monitor overall backlog planning for effective solution delivery.
• Provide Developer & User support during user acceptance testing.

People - 25%

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team as required
• Education and experience required

Preferred

• At least 3 years’ experience of Solutions Analyst, ideally in an IT environment
• Experience working in a matrix environment with multiple cross border accountabilities.
• Experience of creating measuring, monitoring, and managing service levels.
• Experience of managing relationships and leading negotiations with clients and suppliers.
• Experience of communicating with Senior and Top Management
• The role holder will be a leading Technology Solutions exponent within Absa Bank Kenya PLC
• Proven record of delivering quality services in a changing environment

Essential

• Up to date with initiatives taking place within Technology, with a focus on automation, digitization & digitalization.

Knowledge and skills

Essential 

• Agile Methodology.
• Scaled Agile Framework.
• DevOps.
• Basic Software Development.
• Micro Services & Application Programming Interfaces.
• Knowledge on Automation, including RPA.
• ITIL – Service Management essentials.
• Service Management and Control.
• Supplier Relationship Management.
• Customer Relationship Management.
• People Management and Supervision.
• Able to achieve and maintain high standards – always looking for improvements.
• Team working with a customer focus.
• Communication skills, verbal and written at both business and technical levels.
• Analytical skills.
• Information gathering and listening skills
• Enthusiasm & drive with total commitment to service improvement.
• Ability to deliver services and changes in a safe and controlled way.
• Basic cost management and numeracy skills.

Preferred

• In-depth knowledge of IT Service Management techniques.
• Working knowledge of services and products provided by Operations & IT and third parties.
• Working knowledge of charging and cost recovery policies.
• Working knowledge of the client organisations.
• Understanding of short and medium-term business objectives for Absa Kenya.
• Comprehensive knowledge of Service Improvement techniques.
• Knowledge of banking services.

Competencies:

• Commercial awareness / Entrepreneurial.
• Drive for results.
• High degree of organization, tracking input & quantifiable benefits of each investment & initiative.
• Relationship /Partnership approach
• Technical skills/knowledge
• Team building/player
• People Management capability

Education

• Bachelor's Degree: Information Technology

Closing date: 5 April 2022