Openings at International Organization For Migration (IOM)

VN No : IOMKCO/VN/012/2022

Context:

• Under the overall supervision of the Regional Radiology Coordinator and under the direct
• supervision of the Teleradiology and PACS Systems Administrator, the incumbent will provide
• technical and user support to the Teleradiology Unit of Migration Health Division of IOM Kenya
• Country Office and other missions in the region:

Core Functions / Responsibilities:

• Assist in technical support and troubleshooting of bio-data and system errors for Picture Archiving Communication System (PACS) and Teleradiology.
• Assist in writing and maintaining documentation, like users’ instructions, manuals and technical support guide to be used by the Nairobi IOM Teleradiology Center.
• Monitor Teleradiology PACS software, databases and various Teleradiology services in Nairobi regional PACS hub.
• Provide support installing Teleradiology server hardware, Databases and PACS software’s under the guidance of the Teleradiology and PACS Systems Administrator as applicable.
• Troubleshoot Teleradiology networks
• Assist with technical preparation of IOM Teleradiology service to the new field locations in the Africa region, in coordination Teleradiology and PACS Systems Administrator and Regional Radiology Coordinator as applicable.
• Assist the Teleradiology and PACS Systems Administrator and Regional Radiology Coordinator with technical issues that arise.
• Provide general assistance in developing, testing and maintaining reports in Teleradiology Structured Query Language (SQL) Reporting Services.
• Keep track of the submission of the Chest X-rays and the reports to the Australia and Canada eMedical websites when required.
• Check the replication of data from PACS servers in the Africa region.
• Detect, diagnose and resolve any hardware, software or connectivity problem.
• Provide support during weekends, holidays or outside working hours as well as act as a “stand-by” focal person on a rotation basis upon request.
• Perform such other duties as may be assigned.

Required Qualifications and Experience
Education

• Completed University Degree in Information Technology, Computer Science or Engineering or a related field from an accredited academic institution with 3 years’ relevant professional experience.

or;

• High School Certificate with training in Information Technology, Computer Science or Engineering or a related field from an accredited academic institution with 5 years of relevant professional experience.

Experience

• Minimum of three years of relevant work experience mainly in administrative support roles;
• Strong software development skills; strong skills in SQL development, database integration with web-based applications are advantageous;
• Experience with digital radiology and Tele-radiology. The understanding of the public health industry is an advantage;
• Experience in systems analysis and design techniques, testing and documentation required.

Languages

• Fluency in both written and spoken English and Swahili.

Required Values

• Inclusion & respect for diversity
• Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
• Challenges prejudice, biases and intolerance in the workplace. Integrity & transparency
• Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
• Delivers on commitments; manages the organization’s resources reliably and sustainably.
• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behavior.
• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

Professionalism

• Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
• Seeks to raise professional standards in self and others through daily work and activities.
• Adapts quickly to change and is decisive and versatile in face of uncertainty.
• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Required Competencies
Teamwork

• Establishes strong relationships with colleagues and partners; relates well to people at all levels.
• Is fully aware of the team purpose, respects and understands individual and collective responsibilities.
• Willingly puts in extra effort without being asked and adopts a “hands-on” approach whenever necessary to achieve team objectives.
• Coordinates own work with that of the team to meet agreed priorities and deadlines Delivering Results
• Produces quality results and provides quality services to clients.
• Meets goals and timelines for delivery of products or services.
• Manages time and resources efficiently, monitoring progress and making adjustments as necessary.4
• Shows understanding of own role and responsibilities in relation to expected results.

Managing and Sharing Knowledge

• Keeps abreast of new developments in own field of competence and creates opportunities for knowledge management initiatives.
• Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.
• Puts new learning into practice and draws on diverse sources of ideas and inspiration.
• Contributes to the identification of improvements to work processes and assists in implementing them.

Accountability

• Accepts personal responsibility for quality and timeliness of work.
• Takes ownership of all responsibilities within own role and honors commitments to others and to the Organization.
• Operates in compliance with organizational regulations and rules.
• Accepts and gives constructive criticism; acknowledges and corrects mistakes and apply lessons learned for improvement.

Communication

• Presents information using language and sequence of ideas that is easy for recipients to understand.
• Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.
• Encourages others to share their views, using active listening to demonstrate
• openness and to build understanding of different perspectives.
• Listens carefully and genuinely to the views and positions of others; acts on received information.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding
• confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment
• and verification of residency, visa and authorizations by the concerned Government, where
• applicable.

go to method of application »

VN No : IOMKCO/VN/011/2022

Context:
Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC), with the direct supervision of the Regional Radiology Coordinator and with the technical guidance of the National Information Technology Officer in Regional Office, Nairobi, and in close coordination with the IOM Global Teleradiology Center, at the Manila Administrative Centre (MAC), the successful candidate will be responsible for the overall Radiology Software and PACS Systems administrations, and provide technical and user support to the Radiology Centre in Nairobi Regional Office and the field operations in the region.

Core Functions / Responsibilities:

• Install, configure and network the PACS software related to digital radiology and Teleradiology for field operations in the region, in coordination with the Manila Global Teleradiology Center when needed.
• Perform day-to-day housekeeping/maintenance of the Teleradiology PACS software, databases and other various Teleradiology HIT software services in Nairobi regional PACS hub and local missions in the region.
• Provide technical support and troubleshooting of bio-data and system errors for PACS systems and Teleradiology applications databases and servers running in the region.
• Assist in writing and maintaining documentation, like users’ instructions, manuals and technical support guide to be used by the Nairobi Center and users in the region.
• Handle the systems set-up and configuration part of the technical preparation during roll out/implementation of IOM Teleradiology service to new field locations in the region, in coordination with the medical IT colleagues in field missions as applicable.
• Provide training to medical IT colleagues in Migration Health Division (MHD) field operations and other end-users in the region.
• Act as focal point for any Teleradiology and PACS systems technical issues and provide support in the region when required.
• Assist in evaluating software and hardware solutions related to the digital radiology process and customizing open-source software for enhancing, adding functionality, and for systems integration the existing Teleradiology and PACS systems in the region.
• Assist to develop, test and maintain reports in Teleradiology SQL Reporting Services.
• Assist the Teleradiology service process as needed including routine clerical, data reports, and administrative works.
• 1Assist keep track of the submission of the CXRs and the reports to the Australia and Canada eMedical websites when needed.
• 1Provide support during weekends, holidays or outside working hours as well as a “stand-by” focal on a rotation basis upon request.
• 1Perform such other duties as may be assigned.

Required Qualifications and Experience
Education

• University degree in Information Technology, Computer Science or Engineering from an accredited academic institution in a relevant field with four years of relevant experience.

Or;

• Completed High-school Certificate or a related discipline from an accredited academic institution with six years of relevant experience.

Experience

• Minimum four years of relevant work experience, advantageous if the experience is on SQL and J2EE. Experience with PHP and .Net is an added advantage.
• Minimum two years of experience with JBoss, Apache Web and Tomcat; configuration management of Enterprise applications.
• Knowledgeable with Javascript, CSS, DHTMLX, jQuery and Application frameworks.
• Strong software development skills; strong skills in SQL development, database integration with web-based applications is advantageous.
• Experience with digital Radiology and Teleradiology with understanding of the public health industry is an advantage.
• Excellent analytical and problem solving skills.
• Demonstrated skills in systems analysis and design techniques, testing and documentation required.

Language

• Fluency in English and Kiswahili is required.

Required Values
Inclusion & respect for diversity

• Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
• Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
• Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
• Challenges prejudice, biases and intolerance in the workplace. Integrity & transparency
• Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
• Delivers on commitments; manages the organization’s resources reliably and sustainably.
• Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
• Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
• Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.

Professionalism

• Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
• Seeks to raise professional standards in self and others through daily work andactivities.
• Adapts quickly to change and is decisive and versatile in face of uncertainty.
• Shows self-control and persistence when faced with difficult problems and remains calm in stressful situations.
• Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Required Competencies
Teamwork

• Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
• Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
• Shares credit for team accomplishments and ensures that the contribution of others is recognized.
• Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.

Delivering Results

• Produces high-quality results and workable solutions that meet clients’ needs.
• Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
• Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.Aligns projects with Organization’s mission and objectives and demonstrates a good
• understanding of the impact of team’s and own work on external and internal counterparts.

Managing and Sharing Knowledge

• Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
• Encourages knowledge sharing across units/departments and ensures that knowledge as captured, recorded and disseminated appropriately.
• Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
• Contributes to an environment that is conducive to innovation and learning.

Accountability

• Proactively seeks responsibility in delivering towards the goals of the organization.
• Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
• Stands by the actions of team or department, publicly accepting ownership.
• Takes responsibility of own shortcomings and those of the work unit, where applicable.

Communication

• Speaks and writes clearly and effectively.
• Seeks to share information with others, with due respect for diversity and confidentiality
• of specific sensitive information.
• Listens and seeks to understand without bias and responds appropriately.
• Shares information and keeps others up to date; actively seeks others’ views and ideas and respects their contribution.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding
• confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment
• and verification of residency, visa and authorizations by the concerned Government, where
• applicable.