Vacancies at Danish Refugee Council

Overall purpose of the role:  

• The position holder will support DRC Urban Area Program Advocacy and Communication efforts to effect positive change for refugees and host communities through influencing decision-makers and individuals to change their policies and practices, attitudes or behaviour to address their needs as well as strategically amplify DRC’s work in line with respective donor projects and the organizational advocacy, visibility & communications strategy/guidelines.  

Duties & Responsibilities:

• Support to develop and implement urban program’s communication plans (internal and external) and activities according to DRC’s policy and guidelines, to promote urban program’s work.
• Work closely with the Advocacy and Communication Officer to provide support to project leads on the development, implementation and review of urban advocacy strategy and ensure high quality communication products that speak to DRC’s urban program work.
• Provide technical support and advice to project staff and partners on advocacy and communication deliverables.
• Assist and support in communication of visits by the donor and other stakeholders to the Urban program area so as to highlight work being done on the ground.
• Support to maintain a repository of high-quality photos of DRC’s work within the Urban program that can be used for amplifying the organization’s efforts to impact the lives of marginalized communities.
• Assist and support in developing social media content and support the Advocacy and Communication Officer in administering DRC’s social media platforms.
• Conduct regular field visit to areas of operation to document human interest stories, successes and impact of DRC’s work.
• Contribute to developing project information sheets, donor briefs, key messaging and other relevant material for use at strategic events, to promote and showcase impact of DRC’s work.
• Support to conduct advocacy & communication capacity development or training for Urban program staff and partners and come up with an action plan for follow up.
• Assist to ensure that DRC’s brand guidelines and donor branding guidelines are adhered to during project implementation, procurement and external communication.
• Support DRC Urban Project Managers and the Advocacy and Communications Manager during external representation when required to do so, budget management and donor reporting aligned to advocacy and communication deliverables.
• Support in fundraising efforts by contributing in concept notes and proposal development in advocacy and communication framework & designs, including budgetary requirement elements.

Experience and technical competencies:  

• Minimum 1 -2 years working in advocacy, campaigning or communications field. 
• Evidence of successful advocacy campaign preferably in issues around documentation of refugees.
• Experience in building constructive working relationships with diverse stakeholders or working with networks or coalitions (work in urban refugee and host community context desirable).  
• Demonstrable understanding of how change occurs and of effective advocacy and campaigning strategies including familiarity with online and social media campaigning.
• Sound understanding on the urban refugee context as well as willing and ability to adapt priorities in response to dynamic work demands.
• Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
• Good analytical and strategic planning skills.
• Ability to communicate complex ideas simply; both verbally and through writing.
• Excellent computer skills with MS applications- Word, Excel & PowerPoint. 

Education

• Degree in Journalism and Mass Communication, development studies or social science. Masters in a similar field is an added advantage

Language: 
Excellent/fluency in written and spoken English and Kiswahili.

go to method of application »

Overall purpose of the role:  
The responsibility of the Protection Assistant is to support protection work in the SDACKED (Supporting Displacement Affected Communities in Kenya with Entrepreneurship Development) project, a 4-year Sweden-funded project implemented by DRC. The purpose of this post is to provide day to day management and psychosocial support and related activities. In particular, the person recruited shall be responsible for addressing mental health needs of persons of concern (PoCs), sexual and gender-based violence prevention activities and awareness raising campaigns within the community and conduct protection monitoring. In collaboration with the Protection Officer, s/he will be in charge of providing effective case management. S/he will work and liaise closely with the Protection Officer on documentation of project activities as per the donor requirements.

Duties & Responsibilities:

• Contribute and ensure there is provision of professional and confidential protection - psychosocial services to survivors of GBV and other beneficiaries through a survivor-centered case management approach.
• Participate in the implementation of prevention activities like EMAP (Engaging Men through Accountable Practices) and other GBV prevention tools.
• Support in the identification of extremely vulnerable persons for appropriate direct DRC support or referral to other actors for services not offered by the organization.
• Conduct sensitization, dialogue sessions with the wider population on ways to prevent & stop SGBV.
• Participate in the implementation of the mentorship programme through: identification of mentors and mentees, capacity building and training of mentors and mentees, appropriate pairing of mentors and mentees, taking corrective measures where pairing is reported as being problematic and monitoring the mentor-mentee relationships.
• Play a contributive role in the design and development of sector concept notes and proposals.   
• Support in protection data collection, quality, analysis and maintaining a reliable beneficiary database in line with data protection policy/guidelines. 
• Work closely with the Economic Recovery, MEAL (Monitoring, Evaluation, Accountability & Learning) and Advocacy & Communications team/s to contribute in enhancing project integration through well thought out strategies.  
• Ensure Core Humanitarian Standards (CHS) are mainstreamed in day to day project implementation.
• Contribute in submission of timely and high-quality activity and donor progress reports that include documentation of project milestones through case studies and human-interest stories, for influencing impact at scale and contributing to fundraising.
• Assist the Protection Officer in the project kick-off, review, project closure, periodic review, planning and external meetings as often and as requested by the supervisor.
• Assist to promote collaboration and synergy amongst supported entrepreneurs. 
• Collaborate with other DRC sectors and PBOs (Public Benefit Organization) to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from case management.
• Maintain and strengthen existing networks through other service providers in the urban areas to ensure that survivors receive quality services and support both at the agency levels.
• Undertake other duties as assigned by the Protection Officer in consultation with the SDACKED Project Manager to ensure the project expectations are met.

Experience and technical competencies:  

• Minimum of 2 years’ field experience in protection, sexual and gender based-violence (SGBV), psychosocial support and social work programming in an international PBO or other relevant agency. 
• Good project management skills, with experience in multiple location and projects.
• Experience in implementing behaviour change communication and community mobilization strategies such as EMAP, Community Based Protection (CBP) and others.
• Experience working in urban displacement responses in multi-sectoral interventions.
• Good planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
• Experience in capacity building of staff, beneficiaries and in convening, facilitating trainings and workshops.
• Excellent analytical and report writing skills.
• A demonstrated ability to build and maintain relationships with both county and national governments, donors, partners, local organizations, and other stakeholders.
• Good level of communication and interpersonal skills.

Education

• Bachelor’s degree in Sociology; Counseling and/or Psychology, Social Work.

Language: 

• Fluent in written and spoken English, Swahili and Somali languages.
• About you:  
• In this position, you are expected to demonstrate DRC’s five core competencies:  
• Striving for excellence: You focus on reaching results while ensuring an efficient process.   
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation.   
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with our vision and values.