Vacancies at Safaricom Kenya

DESCRIPTION

We are pleased to announce the following opportunity in the Enterprise Solutions Design & Implementation Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Solutions Architect, reporting to the Manager - Solutions & Architecture, the position holder will be responsible for translating business requirements of Enterprise customers into technical solutions and describing them through the set of architectures, design artifacts and implementation approach using the most appropriate technology to achieve the intended business outcomes.

Responsibilities

• Consultative and always seeks to first understand the customer’s business, information, and application requirements
• Responsible for designing, specifying and selecting of solutions, considering functionality, data, security, integration, infrastructure and performance.
• Responsible for the delivery of Customer technical proposals; production of  both High Level and detailed customer design to match customers’ business objectives
• Provides current best practice and 3rd Party solution alternatives as part of the solutions design document
• Establishes or enhances customer relationships, provide technical guidance on engagements, and identifies new opportunities within customer and prospect accounts
• Responsible for identifying, establishing, and managing Proof of Concept (POC), Proof of Value and/or Benchmark engagements, in the customer environment
• Participates in pre-sales activities by assisting with opportunity qualification utilizing knowledge of the customer’s business and technical requirements plus industry solutions
• Gathering and documenting client requirements and translating them into process and architecture designs
• Ensure compliance with internal and external standards and regulations
• Participate and lead, when needed, project meetings with the customer during build phase
• Establishes standards, processes and best practices in solution architecture, to ensure high quality deliverables.
• Translates business requirements throughout the solution architecture procedure; delivers technical solutions in accordance with architecture standards, and design specifications
• Train the stakeholders/partners on technical solutions design, process documentation and best practice.
• Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the team and all stakeholders
• Provide support to the EBU Automation Program by assisting in the development/reviewing of User Requirement Specifications
• Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space
• Provide weekly and ad-hoc progress reports for Safaricom Management
• Undertake other duties as may be assigned from time to time
• Safaricom way Values and behaviors.
• Drive the attainment of the EBU Net Promoter Score target
• The successful candidate must be willing to relocate to region that he/she will be assigned.

QUALIFICATIONS

• Bachelor’s Degree in either Computer Science or Telecommunication Engineering or Electrical & Electronics Engineering or in a relevant field
• At least 5 years work experience in design/implementation/deployment of business solutions in a Service Provider environments for Enterprise customers
• Project Management and Technical Support experience an added advantage
• Broad technical expertise combined with business acumen and strong consulting skills
• Knowledge of future trends/changes and the ability to articulate the likely impact of these to customers
• Highly effective technical planning across customer, internal and 3rd Party technical teams
• Consultative Selling
• Proposal Development, Service Offer Scoping, and Project Definition
• Builds influential and effective relationships with technical, service/support and delivery teams
• Significant experience of fixed product market, in depth understanding of complex customer solutions including UC, Contact Centre, NGN, AI, NGN, Cloud, Cyber Security, IoT, Big Data Analytics and LAN/WAN related technologies
• Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience
• Good report writing skills
• Team player

Closing date: 17 June 2022

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Brief  Description

Reporting to the Senior Manager; Finance Business Partnering & Decision Support, the individual is key to ensure that the company meets its strategic objective of execution excellence by providing decision support through timely, accurate and insightful performance reports at the company, regional and individual levels; and capturing key cost drivers relating to revenue, capital expenditure and operational expenses for various divisions.

The role is corroborative and cross functional and entails preparation of key revenue KPIs, reporting of trends and oversight over cost analysis and consolidation. Its Reporting encompasses all regions together with advice on opportunity areas that will help drive increased revenue growth and ensure effective cost management.

Job Responsibilities       

• Decision support - Timely reports with trends that give insights to win in the MSME/SME (SOHO) segment
• Performance management- Development of accurate and timely performance management reports for MSME/SME (SOHO), Dealers and agencies
• Commissions -Preparation of accurate and timely Dealer, agents & Agency commissions
• SIP calculations – Prepare SIP for the Agency teams on a quarterly basis
• Customer insights – Manage monthly dashboards showing key analysis data on various regions on their customers and agree achievement targets set after each review
• Provide monthly revenue and customer’s performance against set targets per region across all product types (Zidisha plus, fixed data, GSM, M-PESA etc. and for any relevant products & propositions that get launched) by the 10th working day.
• Measure ROI on regional campaigns/initiatives and promos monthly
• Provide annual, monthly and daily billing performance against target per direct channel salesperson and the agency teams per region
• Prepare dealer commissions and submit for approval and payment by the 3rd working day.
• Partner with the Senior Managers and Regional Managers in their regions to identify and analyse areas of revenue generation and opportunities for products.
• Periodically take part in market visits as part of putting the customer first and in an attempt at understanding any pain points or opportunities that exist due to an unmet need.
• Keep track of competitor activities in the region and point out key events and activities that are planned; advising SLT on how to exploit opportunities that come with such events/activities. 
• Provide weekly input for the SLT management report covering key highlights for the regions and the sales performance status.
• Conduct monthly performance review meetings for the regions to socialize the teams on their performance and show revenue stimulation reports to help the teams forecast on improving performance.
• Ad-hoc reporting requirements to support SLT decision making.
• Maintain historical reports which capture seasonality and trends and ensure the accuracy and timeliness of the information provided.
• Provide monthly performance reports for agency teams per region against targets and a quarterly report for showing month on month performance per agency sales agent.
• Engagement with FBPs on optimization of OPEX to stay within Mission.
• Support a robust budgeting and rolling forecast process through timely reviews, challenge, and feedback
• Work with the Finance Business Partners to identify business success drivers (KPIs), monitor and report progress against KPI targets, identify gaps and recommend corrective actions.
• Document overall key revenue assumptions and cost drivers for the business and consolidate financials commentary.
• Provide visibility around costs related to the business processes by driving relevant analyses and reporting.
• Active participation in monthly performance reviews by coordinating divisional variance analysis and commentary and consolidation of the same for the company.
• Ensure proper internal controls are adhered to and full implementation of the approved Delegation of Authority Matrix on all financial matters across the company.

Qualifications

•  A graduate with a degree in a financial field or closely related
• Recognised accounting qualification (CPA (K), ACCA, etc.)
• 4-6 years’ experience in Finance
• Significant work experience in the telecommunications industry
• Able to develop and recommend financial operational policies and processes for the business
• In depth knowledge and experience to provide strong financial decision support to the business.
• Able to take a holistic view of the business with a financial focus.
• Understands financial data to provide value-added insight.
• Up to date knowledge of best practice in accounting processes and accounting systems.
• Have strong business acumen and highly developed commercial experience
• Experience in strategic decision making
• Highly developed interpersonal and communication skills
• High level experience and skills working with stakeholders

Closing date: 16 June 2022

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Brief  Description                 

Reporting to the Senior Manager; Finance Business Partnering & Decision Support, the individual is key to ensure the business captures in a timely and intelligent manner, key cost drivers relating to revenue, capital expenditure and operational expenses for respective divisions.

Job Responsibilities                

• To participate in periodic budgeting and reporting cycles to ensure that divisional costs drivers are correctly reflected and captured in the reporting system to avoid subsequent delays to downstream processes or inefficiencies due to incorrect cost capture and reporting.
• To act as the liaison for all financial matters as they relate to but not limited to participation in procurement, working capital matters and financial business case development within the respective divisions
  • To support commercial Tribes during the Quarterly Business Planning cycle ensuring that the tribes develop relevant OKRs that drive overall company mission
  • To Drive simplification of Finance processes to support an Agile organization
  • To support in data and analytics that provide key insights into business performance and support decision making
• Keeps track of revenue performance and can articulate on key revenue drivers and risks to revenue performance
  • Uses data and analytics to review commercial performance for the commercial tribes and units and support decision making
  • Drive and fully participate in the setting and budgeting of overheads and CAPEX during the various budgeting cycles
  • Ensure cost drivers are updated regularly and communicated to the relevant stakeholders.
  • Review of cost center reports for Consumer Division to ensure accuracy of entries made and reasonableness of any accruals and/or provisions included in the reports
  • Ensure Business Model Compliance and reinforce internal controls and company policy. Act as the main contact for finance on new business model initiatives related to agile transformation.
  • Monthly review of open Purchase Requisitions (PRs) and Local purchase orders (LPO’s) raised for the division to confirm status and report accordingly.
  • Ensure receipting of goods and services within the ERP system is enforced on a timely and accurate basis to reduce the need for manual accruals via journals during reporting.
  • Reduction of cost center overheads by enhancing efficiency and identifying cost saving opportunities within departments.
  • Taking part in any key ERP trainings that are necessary for purposes of effective cost management in the system.
  • Taking part in companywide cost saving and process improvement initiatives.
  • Review of business cases for divisional projects before implementation and ensure that they are financially sound and aligned to the business strategy.
  • Budget controlling and analysis during the budget cycles.
  • Work cross functionally and contribute to a collaborative work spirit across the organization promoting the Spirit of Agile.
  • Liaise with procurement to ensure all items to be requisitioned are scheduled and planned for, optimize available discounts, ensure controls and reduce duplications or repeat purchases.
  • Continually identify processes that can be automated to create more effective cost capture process and improved financial controls.
  • Provide guidance to budget owners and drive budget adherence within the departments.
  • Positively influence corporate center performance through effective day-to-day operational and financial support
  • Vouch all purchase requests for the Technology Division to ensure proper mapping of expenses and ascertain compliance to procurement policies.

Qualifications

•  A graduate with a degree in a financial field or closely related
• Recognised accounting qualification (CPA (K), ACCA, etc.)
• 4-6 years’ experience in Finance
• Significant work experience in the telecommunications industry
• Able to develop and recommend financial operational policies and processes for the business
• In depth knowledge and experience to provide strong financial decision support to the business.
• Able to take a holistic view of the business with a financial focus.
• Understands financial data to provide value-added insight.
• Up to date knowledge of best practice in accounting processes and accounting systems.
• Have strong business acumen and highly developed commercial experience
• Experience in strategic decision making
• Highly developed interpersonal and communication skills
• High level experience and skills working with stakeholders

Closing date: 17 June 2022