Vacancies at Standard Bank Group

Job Purpose

The role holder will develop, lead, manage and maintain a high-performance team of Personal & Private Banking Insurance Resources that is significant, relevant, profitable and compliant with Insurance Regulatory Authority regulations while providing professional insurance services to Personal and Private Banking clients. Source and secure new individual Short-term and Long-term Insurance customers while adhering to all underwriting and business rules as well as all applicable regulatory requirements in order to maximise sales opportunities and profitability for Stanbic Bancassurance Intermediary Kenya Limited.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Commerce, Economics, Actuarial Science, Mathematics, Statistics, Law, Marketing. Must also posses Professional Qualifications in Insurance

Experience Required
Wealth and Investment

• Personal and Private Banking
• 5-7 years
• The role requires an incumbent with at least 5 -7 years practical working experience in Business short-term/ Long-term insurance either as a Servicing / Sales Agent, Broker or Underwriter. Sound knowledge of and experience in Business insurance offerings, procedures and products. The role requires an incumbent with a deep specialist understanding relevant insurance legislation in order to provide subject matter expertise to the team of Insurance Resources and ensure adherence to all regulatory requirements. The practical experience should include at least 3 years leading an insurance sales team

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Conveying Self-Confidence
• Developing Strategies

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Servicing
• Mind of Customer Experience
• Process Governance

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Job Purpose

The job holder will provide strong management and operational support to the Senior Manager, Specialised Operations by taking responsibility of driving and coordinating best quality client service standards, in alignment with the strategic direction of the organisation to achieve business goals alongside Client value and relationship management.

They will perform all Operations functions to ensure service the client transactions in the Equity Brokerage including account opening, maintenance, share registration, dividends and rights management, settlement and reconciliation.

Additionally, they will be charged with the responsibility to develop and implement bank- wide standards that include:

• Driving a client-centric culture.
• Enhance the focus on client experience and implement collaborative action plans that support the identification, design and definition of value-based customer experience initiatives.
• Risk Management

Qualifications

Minimum Qualifications

• Type of Qualification: Degree 
• Field of Study: Banking or Finance and Accounting

Experience Required
Settlements

• Banking Operating Systems , Processes and Controls 
• 3-4 years
• At least three years of experience at middle/senior level management within a front-line function preferably Corporate Banking and Operations functions. Practical and deep knowledge of at least Global Markets or Stock Broking and must be fully conversant with its associated risks and process improvement concepts.

Additional Information

Behavioral Competencies:

• Checking Details
• Developing Expertise
• Embracing Change
• Following Procedures
• Interacting with People

Technical Competencies:

• Continuous Improvement
• Deal or Trade Life Cycles
• Exception Handling
• Manual Deal or Trade Processing
• Query Resolution