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We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.
The ideal candidate will use their passion for experimentation and analytics to build tomorrow’s tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical. In some cases, we might productise these capabilities as SAAS for other tech companies.
What you’ll do
Who you are
What we offer
Interview process
About the job
This is a leadership role for internal and cross-team process improvement based on measurement, analytics and insight.
We are seeking a detail-oriented and analytical specialist who is comfortable driving change between senior professionals based on best practice, data, and their own observations. We are not looking for a person who is limited to a Sales Ops background - the successful candidate would feel at home moving between groups at Canonical and bringing their strengths to bear on a wide range of process improvement opportunities in very different parts of the business.
This position is a senior leadership role within our Sales Operations group, one of several we have created which in Sales Ops, Engineering, Field Engineering and Technical Support. This position reports to the Global Director of Sales Operations, will work closely with our Global Head of Engagement Project Management, will collaborate with people who carry similar responsibility in other teams across Canonical, with accountability to the Chief Operating Officer.
The Chief of Staff, Sales Ops, owns continuous improvement of sales processes across all sales teams. To be successful, they will develop and apply a data-driven, scientific approach to process management and improvement. They will collaborate with others to develop and execute execution programs to drive process improvement and change sales practices and processes.
In this role you will have the opportunity to
Valued Experience And Skills
Desired Skills And Experience
What Canonical offers:
About the job
This is the Fast Track application process for Senior Product Managers at Canonical. It is designed for be a central pathway for strong product management candidates to apply for an open role at Canonical. During the recruitment process we will assess the best fit to existing public and confidential initiatives, and shape later stages of the process for the candidate specifically.
We expect leaders in product management at Canonical to be experts in the business of software - from ideation, to investment, promotion, advocacy, marketing and sales.
As the global platform company behind Ubuntu, with the mission to deliver all of open source wherever it is the critical ingredient, we offer a wide range of software opportunities. If you agree that open source is the future of most software, then you'll enjoy being part of the team that aims to deliver it. If you have a strong business head and a passion for software, with interests anywhere from IoT and the edge to the heart of public cloud, we can likely find a very interesting product for you to drive.
We are hiring product management in the following areas:
Product managers at Canonical must have software engineering experience in order to work effectively with their product engineering counterparts. They should drive product choices and priorities in partnership with those engineers. They should also be forceful presenters, speakers and writers, capable of generating interest and excitement in their innovation and their products.
About the job
The Senior Sales Operations Analyst will join a team of experts who help Canonical sales teams achieve their business goals. This highly visible role reports to the Global Sales Operations Director and will contribute to day-to-day support of sales as well as driving strategic initiatives to improve sales productivity, intelligence, planning, training and enablement.
The success of the role is measured against defined sales performance metrics and KPIs. The ideal candidate will be a proactive problem solver who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Key responsibilities
Beneficial Skills And Experience
What Canonical offers
About the job
Canonical is a pioneer in the digital workplace, established in 2004 with a global, remote-first policy that has delivered world class open source and sets the pace in cloud, developer and IoT technology.
We want Canonical to remain the best at remote work. It's part of our enjoyment of our mission - both to deliver the world's best free software, and to push the boundaries of 21st-century work and collaboration. It seems that everyone had a taste of remote work in the past few years, but at Canonical we think it can continue to evolve and improve. We want to take our remote-first workplace to the next level, and are investing in the next wave of tooling to support and streamline our operation.
Our goal is to improve the state of the art even further in key business processes for a distributed team: hiring, collaboration, communication, learning, documentation, development, and open source development. We want to understand our distributed teams as well as we could understand co-located teams. We want to help them work better, be happier, and make better decisions.
Our Workplace Engineering team of web and analytics specialists build new tools, dashboards and analytics that empower colleagues, managers and executives to make better decisions and deliver better work.
To be successful in this team you must be an expert in two or more of the following:
The ideal candidate will use their passion for experimentation and analytics to build tomorrow's tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical. In some cases, we might productise these capabilities as SAAS for other tech companies.
As a Senior Web Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical. You need to demonstrate leadership, excellence, and consistency, and will mentor others in the team.
What you'll do
Who you are
What we offer
Interview process
About the job
This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.
Our new Commercial Systems unit is conceived as five engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are used by millions of machines all over the world. Apply here if you would like to run one of these teams. They cover the following areas:
A contracts service. We develop and operate a contracts service that, among others, supports the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments via Ubuntu Advantage. This service also delivers certain contract-based services, like our kernel live patches.
JAAS/Identity/LivePatch. We take the operational scalability of Juju, Canonical's solution to public, private, and hybrid-cloud application management and orchestration, to the next level by developing JIMM (Juju Intelligent Model Manager) and Candid (open source identity manager) that enable organizations to operate clusters of Juju-enabled clouds at a scale. In addition to that, we deliver the LivePatch client package and the LivePatch server backend that integrate with the contracts service to deliver live patches for the Linux kernel.
Data lake and SAAS integration. The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, used by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data.
Integration with public clouds. The fourth major area or responsibility lies in integrating the contracts service with public clouds, such as Azure, AWS, and GCP, to deliver customers a seamless SAAS experience at the OS level, including access to Extended Security Maintenance and support offerings provided by Canonical personnel.
Salesforce. The fifth major area is centered around Salesforce. Our team of Salesforce engineers and administrators ensures that business operations teams have the right data at a hand and the right business processes in place. The team works closely with the four engineering teams and provides subject matter expertise.
We are looking for software engineering managers, ideally with strong background in Go or Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.
We expect you to have
Nice to have
We offer
About the job
Next-gen operations at scale, with pure Python infra-as-code, from bare metal to containers and applications. Our goal is to perfect enterprise infrastructure devops.
We run hundreds of private cloud, Kubernetes, and application clusters for customers across physical and public cloud estate, and we are raising the bar on what's possible with automation by embracing a universal operator pattern and model-driven operations.
To succeed in this role you need to believe in automation as a pure software engineering problem, not a hack-it-till-it-works-for-me problem. You need to be interested in the scientific approach to operations at scale, driven by metrics and code, and you need to be able to learn the entire stack, from bare metal networking and kernel up to serverless and open source applications.
Cloud Operations Engineer
Our cloud operations engineers bring Python software-engineering skills and rigour to the operations domain. We practice devsecops from bare metal to application. We architect and run OpenStack, Kubernetes and software defined storage, and we enable devsecops for applications running on that infrastructure too.
To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers.
As a member of the team you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. We drive upgrades to keep our customers on the latest, best solutions.
What Canonical Offers
Requirements
Nice to haves
Of course we also offer...
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