Job Opportunities at Sheer Logic

• Proactively implement sales plans and forecasts to achieve corporate objectives for products and services.
• Responsible for providing an annual Sales Plan and providing quarterly updates, revisions and modifications to the Plan.
• Identifying and developing suitable client prospects to approach for selling the company’s Products, Solutions and Services
• Carrying out sales tasks associated with the Sales & Marketing department
• With the approval of the Sales Manager; Negotiating rates for proposed product or solutions
• Creating and building relationships and database with prospects focusing on Key clients.
• Drafting Agreements and following up with the customers for signing; Follow up payments of customers after the invoice has been raised
• Liaising with other departments on a quick and smooth implementation and commissioning of the projects.
• Weekly, Monthly reports
• Proactive approach towards sales and meeting targets, achieving all monthly target

• A degree in any commercial related field or Information Technology or any other suitable discipline.
• Minimum of 3 years corporate selling experience in Telecommunications – ISP, PDNO, GSM operators, Resellers etcetera.
• Should have good knowledge of customer relations and vastly networked.
• Good knowledge of (but not limited to) – Wimax, Fiber and VSAT technologies, would be an added advantage
• Ability to multi task and deliver on other tasks as may be assigned by the superiors from time to time, with minimum supervision.
• Of good temperament, right attitude, innovative and responsive in carrying out their duties.

• Excellent communications skills and strong negotiation skills
• Ability to grasp the fundamentals of Sales and manage the cycle
• Ability to quickly grasp concepts, work under pressure, deliver to meet deadlines
• Must be self‐driven, motivated, enthusiastic, positive and pleasant individual who is result oriented
• Ability to interface and communicate professionally and politely at all levels within a corporate environment
• Must have emotional maturity to enable them to work with customers who may sometimes be upset
• Must pay attention to detail to ensure all aspects of customer satisfaction are covered
• Must be a team player and can demonstrate the ability to work with the various departments within the company to achieve the shared Vision
• Ability to accurately report sales figures, trends and customer requirements

• This individual must have a strongly developed sense of responsibility and work commitment.
• He/she must be highly motivated and eager to learn.
• He/she should be able to follow instructions and plans of action.
• Professional and personal ethics are essential.
• Most importantly, this individual should have a positive attitude towards work and view it as a means of intellectual achievement as well as that of living.
• Respect, Openness, Flexible

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• Follow through with user and help desk ticket Resolve incident calls related to:
• User desk-side support: Troubleshoot client issues which includes standards for  Windows 7, Windows XP, Remote Access, desktop hardware, printers, handhelds, limited copier support, limited site phone support, limited GPS devices and barcode support and limited Microsoft Office.
• Perform computer break fix for all supported clients as directed by help desk.
• In collaboration with the DF team, act as ‘remote hands’ for the DF team when needed.
• Coordinate incident resolution.

• Identify the source of one or multiple incidents and propose workarounds and definitive fixes.

• Create and maintain a site inventory containing all IT assets in place.
• Annual asset verification

• Support planned DF operations on site.

• Coordinate with managers to Onboard new users and collaborate in providing them the needed environment to work.
• Coordinate with managers to Remove non-longer required user infrastructure, and open calls for permission removal.
• Ensure compliance with policies and best practices for infrastructure replacements and upgrades.

• Coordinate with procurement on Purchasing IT accessories and peripherals
• Coordinate with SSL on Purchasing / coordinating computer replacements

• Knowledge of basic hardware diagnostics and troubleshooting on Lenovo and Dell laptops, desktops and peripherals.
• Minimum of three years of experience in pc management and configuration including: Windows XP/7, Active Directory, Deployment Solutions, DHCP, DNS, back-up systems, and corporate antivirus
• Basic knowledge of network management including routers, switches
• Basic knowledge of printer and other peripherals troubleshooting
• Ability to work with clients at all levels within the organization.
• Windows XP/7 and other MCSE certificates are a plus
• Education in Computer Systems or related area or equivalent job experience. A bachelor degree in IT is a plus.
• Good knowledge of English, spoken and written, as well as the local language.

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• Manage employee relations  between caretakers / security guards and the management
• In charge of the day to day operations of the transport department.
• Efficiently managing a team of drivers and vehicles.
• Responsible for all of the dispatching, routing, and tracking of delivery vehicles.
• Ensuring company compliance of all transport policies, legislation and procedures to do with Maintenance, checks / Inspection, towing and serviced.
• Arranging for the induction and training off all new staff.
• Regularly liaising with the Department Heads to ensure a smooth running of all sections / departments.
• Maintaining accurate administrative records and overall discipline in the Company.
• Identifying operational issues, potential problems and opportunities within the Office.
• Appraising Caretaker and Security Guard staff performance and also taking disciplinary measures when required.
• Ensuring all site and customer objectives are achieved.
• Maintaining a fixed assets register as and when assets are procured or disposed of, including tagging of assets.
• Requisitioning and stock-taking for the office stationery.
• Preparing fuel vouchers for the firm vehicles and reconciliation of the same with receipts from suppliers.
• Requisitioning of Properties /office supplies e.g. Paint repair materials.
• Coordinating quotations, raising LPOs and preparing payment vouchers.
• Maintaining the Caretaker / Security guard Staff Leave calendar and roaster/
• Making a leave calendar for the staff under the Group of Companies.
• Creating a conducive working environment for all staff.
• Coordinate and holding higher Office Management meeting in all the sites under the Group of Companies.

• Bachelors’ Degree in HR, Business Administration / Economics / Finance or any other relevant degree
• Minimum accounting qualifications, CPA 2 or higher
• At least 2 years’ experience in the Operations Department
• Experience running a Voucher Program desirable
• Good record keeping skills
• Excellent communication skills
• Good ability to work well in a team
• Flexibility