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  • Posted: Sep 12, 2016
    Deadline: Sep 21, 2016
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    The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs
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    ICT Assistant

    NRC is seeking to recruit ICT Assistant. The ICT Assistant will provide technical support in information technology to staff in Dadaab field offices, manage and administer all the NRC Dadaab computer networks, hardware and software installations.
    The ICT Assistant report to ICT Officer.

    Job description
    • Implement NRC’s ICT policies and guidelines at office level
    • Ensure system security
    • Perform system and application migration /upgrades
    • Enroll and train users on Okta and other NRC online resources
    • Schedule computer related services, maintenance and license renewals
    • Ensure installation and maintenance of protection services (anti-viruses and firewalls)
    • Plan network maintenance and audits from time to time
    • Provide ICT support and trainings to staff
    • Liaise with ICT service providers
    • Attend and participate in interagency ICT meetings and provide solutions to existing challenges
    • Stand in for the ICT Officer
    Qualifications
    • Diploma or Bachelor’s Degree in information and communication technology or equivalent qualification in ICT
    • Minimum of three years of relevant work experience in a humanitarian context
    • Hands on using Microsoft, cisco meraki, Lenovo, HP, UBiQUiTi, and other ICT industry brands
    • Knowledge of long distance point to multipoint transmissions in remote areas
    • High level of competency in resolving hardware, software and common network problems
    • Previous experience from working in complex and volatile contexts
    • Documented results related to the position’s responsibilities
    • Knowledge about own manager skills/profile
    • Fluency in English, both written and verbal

    Education field: Computing / IT

    Education level: Academy college / University

    Personal qualities

    • Excellent inter personal and communication skills
    • High level of personal integrity
    • Good team leader
    • Organized and a good planner with excellent attention to detail
    • Ability to work under pressure
    • Significant understanding of complex emergencies
    • Understanding of various donors requirements
    • Excellent working skills with Microsoft Office and a database package.

    We offer

    Duty station: Dadaab

    Contract period is up to December 2016.

    Salary/benefits: According to NRC’s general directions, The candidate will observe NRC’s code of conduct and working hours for the NRC Office in Dadaab.

    Search criteria:

    • Location: Kenya
    • Industry: Emergency Relief
    • Special field: IT (Software) IT (Hardware)
    • Role: Assistant

    Method of Application

    Candidates should apply on line by Clicking the link below.
    Email and paper applications will not be considered. Deadline for application: 21/09/2016
    Interested and qualified? Go to Norwegian Refugee Council on to apply

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