Content & Client Services at United Nations

Content & Client Services Job Responsibilities

• Planning, monitoring, and assessment: Plan, monitor, and assess the section’s work, including outsourced work, in the context of the division’s project commitments to UN Environment’s Programme of Work and its
• Medium Term Strategy;
• Management and oversight: Manage and oversee the section’s work, including the procurement of goods and services, and its human and other resources, in accordance with the organisation’s policies, procedures, rules, and regulations;
• Strategy and innovation: Provide overall strategic direction to the work of the section, with appropriate strategic framing for the requirements of the section’s clients, underpinned by a sustained innovation strategy that delivers the mandate of the section at the cutting edge of associated industry practices, techniques, technologies, and approaches;
• Executive editor, publisher, and producer: Under the Director’s delegated authority, fulfil the functions of executive editor, publisher, and producer, accountable for the cost and quality control of the organisation’s relevant communication collaterals;
• Resource mobilisation: Mobilise and manage resources for the section and for the division;
• Reporting and communication: Ensure timely and comprehensive reporting and documentation as per client, division, corporate, and donor requirements;
• Resource scheduling: Establish and maintain effective and efficient resource scheduling and workflow management systems and processes for the section;
• Content and traffic coordination: Coordinate the section’s throughput, optimizing the systems and processes required to absorb client and project inputs and deliver client and project outputs, including sound relationship management.

Qualifications for the Content & Client Services Job

• Advanced university degree (Master’s degree or equivalent) in business or public administration, communication or organizational management, marketing, advertising, computer or information systems or related area.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A minimum of ten years of progressively responsible experience in communication, media production, publishing, business administration or related field is required.
• Experience in editorial management is desirable.