Project Manager at Britam

Job Description

• Undertake project initiation activities including preparing a project charter and business case for assigned projects;
• Translate the project mandate into a detailed concept document, defining benefits, analysing interested parties, and defining deliverables;
• Responsible for  providing strategic project planning, including resource planning, preparing a comprehensive project schedule and project budgeting;
• Mobilise project team consisting of internal business users, IT experts, business partners and third party suppliers;
• Lead the project team in execution of project activities ensuring required quality standards are adhered to. Coach and mentor respective project team members to ensure delivery as and when required;
• Vendor management to ensure project is delivered on time, on scope and within budget;
• Project risk management including carrying out risk assessments and designing and implementing risk mitigation strategies;
• Develop and execute a communication and change management plan for the project;
• Develop and execute a stakeholder management plan to ensure project success;
• Update the project plan and other project governance artefacts as the project progresses, assess risk, resolves issues and reports/escalates accordingly to project stakeholders;
• Manage project CAPEX and OPEX budgets;
• Provide periodic project status reports to project stakeholders;
• Employ business analysis, system design and system testing methodologies to manage quality of project deliverables ensuring business requirements are fully met;
• Ensures appropriate handover of the project to the business & IT support teams including the documentation of lesson learned and a project close-out report;
• Ensures proper integration (by appropriate communication and documentation) of the deliverables into existing IT infrastructure and business processes; and
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

Qualifications for the CRM & Digital Channels IT Job

• University degree in Computer Science, Information Technology, Engineering or equivalent
• Project Management Expertise: Certification in AGILE, PRINCE2 or PMP would be an added advantage
• Minimum of 4- 6 years’ experience in a similar role
• Experience in managing an Oracle CRM implementation in a financial services organisation
• Business analysis and process design experience
• Ability to customise project management processes, tools, and templates as required for the project
• Expert on Microsoft Project Management Tools.
• Excellent analytical and organisation skills, including the proven ability to adapt to a dynamic project environment and manage multiple concurrent projects.