Relationship Manager - Sahl Banking at KCB Bank Kenya

Sahl banking unit is the Islamic banking window of KCB Bank Kenya Limited providing shari’ah compliant banking products and services to customers irrespective of faith. The jobholder is responsible for creating and maintaining relationships with Sahl Banking customers in a manner that grows business product uptake and utilization.

Responsibilities

• Managing and leading customer relations, both corporate and Retail.
• Shariah compliant product sales and other cross sales of other basket products as per targets.
• Liaison with Relationship teams and Retail Branch network to grow the business.
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of direct reports and Business bankers across the branch network.
• Proper Documentation and administrations of Shari’ah compliant portfolios.
• Managing PAR as per set targets.

Qualifications

• A Bachelor’s Degree in a business related field from a University recognized by Commission for Higher Education.
• Possession of a post graduate degree or professional qualification in a relevant field will be an added advantage.
• At least 5 years experience in sales and relationship management in a financial services institution; which should include experience in successful selling of Islamic Banking products and services.
• At least 3 years  experience in credit appraisal.
• Strong networking and interpersonal skills.
• Excellent client relationship management.
• Proven people, leadership, communication and negotiation skills.
• Strong risk analytical skills.
• A result driven ‘team player’, personality with a willingness and ability to work in a dynamic working environment.