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The name HCS Africa is derived from carefully selected words: 'Human’, referring to our people-oriented approach, 'Capital’, referring to our commitment of increase in profit, and 'Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to ...
Job Description
Our Client in the Gaming Industry seeks to hire a Customer Care Lead. The Customer Care Lead will be responsible for organizing team coverage to ensure all shifts are adequately covered and staff resource is efficient. Carrying out a thorough and ongoing call-monitoring program designed to ensure high levels of service are maintained at all times. Provide feedback to the team to keep them engaged and motivated.
Responsibilities
Qualifications
Applicants who meet the requirements stated above should send their applications and detailed CVs with a daytime Telephone number to the email address: jobs@hcsafrica.com with the position on the Subject line.
Candidates MUST indicate their Current and Expected salaries.
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