Card Systems Manager at KCB Bank Kenya

The Position:

The role reports to Manager E-Channels; Card Switch & Interface in Technology Division.

The job purpose is to maintain an efficient Card Management System; deliver quality service to both internal and external customers and provide high system availability of systems at all times; and to provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).

Key Responsibilities:

• Provide technical support for existing Tranzware Online, Card Management System (CMS), Interchange, Agency, Multiperso (Instant Card Issuance), IntelliNac, ATMs, FIMI and implementation of related projects.
• Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
• Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

The Person:

For the above position, the successful applicant should have the following:

• University Degree in Information Technology/Computer Science/Mathematics from a recognized institution.
• Professional Qualification in ITIL.
• Proficient in Linux Redhat; Oracle Database administration; Business Analysis; Technology Operations.
• Master’s degree in computer/ business related/ Project Management will be an added advantage.
• 2 years’ experience in Card Systems.
• 2 years’ experience in Banking Operations.
• 1-year experience in Linux Server Administrator.
• 1-year experience in IT Projects and Business analysis.