Communication and Engagement Officer at Medecins Sans Frontieres (MSF)

POSITION OBJECTIVE

In close collaboration and supported by the TIC MSF Field Simulation Program manager the main objective of this position is to develop and implement a communication plan/strategy to promote change management in the use of simulation in MSF.

DUTIES AND RESPONSIBILITIES

Communication strategy and plans

• Under the guidance of the MSF Field Simulation Program manager develop and implement a communications strategy with adapted content & methodology according to the target audience that ensures :
• maximal awareness of the about the benefit of simulation in and for MSF operations MSF
• timely and appropriate updates and feedback
• Design an ambassadors’  strategy
• Participates in the Data analytics & Reporting. Compile info and update database

Communication materials and channels

• Create and adapt to audience regular engaging communications material  , tools and channels, to update  them of the latest MSF Field Simulation deployments/progress activities, results, methods, strategies developed and the benefits of simulations ( digital or non digital : presentations/videos with feedback from the field, graphics , infographics etc.) 
• Use different channels to communicate (current newsletters, magazines, Tembo, yammer…) and monitor feedbacks
• Update the MSF Field Simulation share point/web page with the plans, project updates  and activities implemented , outcomes , progress and tools available on simulation.
• Prepare and disseminate messages, packages and activities  to all MSF and  to specific target audience as needed, including compiling and finalising relevant materials
• Participate in the design internal channels where MSF staff can propose ideas on new uses of simulation in MSF
• Develop visual &engaging learning spaces, platforms( share points)  and material (audiovisual, handouts messages, posters…) : to better explain simulation best practices, modalities, and how to implement it.

Engagement and consultation activities

Under the guidance of the MSF Field Simulation Program manager

• Organizes  engagement sessions with stakeholders in medical, log, HR depts., field teams  in each OC , and in other OC’s for MSF Field Simulation  share the  activities, experiences exchange from different projects,  and  benefits of simulation
• Organize  regular  engagement communication/sessions to match operations/field teams needs to the benefits of simulation
• Co-creates workshops, brainstorming session  to encourage stakeholders (MSF field & HQ staff) can propose ideas and contribute on the way  simulation  to better serve the operations needs
• Promotes the MSF Field Simulation learning solutions offered
• Reinforce the role and the use of the  MSF Field Simulation CoP.
• Support rapid and comprehensive responses to queries from MSF colleagues in relation to MSF's search for simulation information.
• Support the development and organization of consultation tools and sessions

PLACEMENT WITHIN THE ORGANISATION

This position will be hierarchically and functionally accountable to Program manager of the TIC Simulation.

PROFILE REQUIREMENTS

• Bachelor’s Degree in communication     
• Experience (minimum 2 years) in similar activities
• Experience in developing audiovisual material, graphics and infographics
• MSF experience will be an asset
• Experience creating and managing social media accounts and sites. 
• Experiences in other medical humanitarian organisations desirable
• Availability to travel to other OCs and field.
• Proficiency in English & French.  Spanish, Portuguese and / or Arabic would be an advantage.
• IT literacy: standard Microsoft office applications.  Expertise and knowledge of how to work in a virtual environment, skilled with use of new IT tools and apps, social media, Souk.